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Kia model guide

Kia Soul Lemon Law Claims

If your Kia Soul keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.

  • Model- and configuration-aware evidence guide
  • California warranty and repair framework
  • Primary legal and vehicle-safety sources

Free case review

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Your information is used only to evaluate and respond to your inquiry. Acceptance and fee terms are determined solely by a written agreement.

Independent model research guide

Build the Kia Soul repair record before drawing conclusions.

This independent guide helps California owners organize a model-specific warranty and repair record. It does not claim that every vehicle sharing this name has a defect or qualifies for relief.

A model name can cover multiple years, trims, engines, batteries, and software generations. Match every source to the VIN, in-service date, and exact configuration.

Model-aware documentation

Issue categories to document for a Kia Soul.

These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.

01

Driver-assistance and safety-system alerts

Document unavailable features, false alerts, braking or steering interventions, sensor conditions, and dealer test results.

02

Braking, steering, or suspension behavior

Describe pulling, noise, vibration, loss of assist, uneven response, and any effect on predictable control of the vehicle.

03

Climate control and thermal performance

Track weak cooling or heating, odors, intermittent operation, ambient conditions, and parts or refrigerant work performed.

04

Water intrusion, seals, noise, or vibration

Photograph the location and resulting damage, note weather conditions, and preserve any leak testing or body-repair findings.

05

Engine, power delivery, or stalling

Record the operating conditions, warning messages, speed, temperature, and whether the concern returned after repair.

06

Transmission, shifting, or drivability

Note hesitation, harsh engagement, slipping, vibration, or loss of response and the exact conditions in which it occurs.

Vehicle safety and service records

Kia Soul: NHTSA records by model year

Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.

Indexed source review: September 24, 2026 · Model-year window: 2021–2026

Model year 2021

2021 Kia Soul

The 2021 Soul index includes 2 distinct safety campaigns, covering engine and cooling. Owner-report entries are most numerous in engine and cooling (178) and equipment and other reported systems (26). 107 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

2 recall campaigns · 232 distinct complaint IDs · 107 communication IDs

Safety recalls

Safety recall

Engine

NHTSA 21V259000 · Reported 2021-04-13 · Manufacturer campaign SC209

The campaign addresses crash risk, fire risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia Motors America.

Reported condition: “The piston oil rings may not have been properly heat-treated, which may result in engine damage.”

Scope, remedy, and official notice

Applicability in the source: Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines.

Remedy and status excerpt: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Kia's number for this recall is SC209.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V259000 — official recall, affected vehicles, and remedy

Safety recall

Engine And Engine Cooling: Engine: Hard Parts Internal/Mechanical

NHTSA 25V099000 · Reported 2025-02-17 · Manufacturer campaign SC336

The campaign addresses crash risk, fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The piston oil rings may have been manufactured incorrectly, which can result in engine damage.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles.

Remedy and status excerpt: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Kia's number for this recall is SC336.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V099000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 178 distinct reports

Engine and cooling

Received: 2020-11-19 through 2026-09-09

The text includes references to warnings or diagnostic codes (85), starting or stalling (77), inspection or repair procedures (44). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 26 distinct reports

Equipment and other reported systems

Received: 2021-03-05 through 2026-08-10

The text includes references to starting or stalling (6), shifting or acceleration (5), leaks or water entry (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 26 distinct reports

Transmission and driveline

Received: 2021-05-07 through 2026-06-29

The text includes references to warnings or diagnostic codes (6), shifting or acceleration (6), inspection or repair procedures (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 13 distinct reports

Visibility, cameras, and driver assistance

Received: 2020-10-30 through 2026-04-12

The text includes references to noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 15 distinct reports

Electrical systems and software

Received: 2020-10-30 through 2026-04-08

The text includes references to warnings or diagnostic codes (5), starting or stalling (3), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 11 distinct reports

Fuel and propulsion

Received: 2021-01-11 through 2026-04-20

The text includes references to inspection or repair procedures (5), warnings or diagnostic codes (4), starting or stalling (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 10 distinct reports

Brakes and stability control

Received: 2021-01-11 through 2026-03-16

The text includes references to inspection or repair procedures (2), starting or stalling (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Steering

Received: 2020-10-28 through 2026-03-16

The text includes references to warnings or diagnostic codes (3), starting or stalling (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Suspension, wheels, and tires

Received: 2020-10-28 through 2026-07-16

The text includes references to noise or vibration (2), starting or stalling (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Lighting and signals

Received: 2020-10-30 through 2026-08-10

The text includes references to warnings or diagnostic codes (3), starting or stalling (1), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Airbags, belts, and seating

Received: 2021-12-28 through 2023-08-22

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Body and closures

Received: 2023-10-23 through 2026-02-26

The text includes references to leaks or water entry (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 43 distinct communications

Electrical systems and software

Communication dates: 2020-09-24 through 2026-08-05

The text includes references to software or module updates (19), warnings or diagnostic codes (6), inspection or repair procedures (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 15 distinct communications

Transmission and driveline

Communication dates: 2020-12-02 through 2025-04-17

The text includes references to warnings or diagnostic codes (5), software or module updates (5), shifting or acceleration (5). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 15 distinct communications

Engine and cooling

Communication dates: 2020-10-14 through 2025-09-04

The text includes references to warnings or diagnostic codes (7), noise or vibration (5), software or module updates (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 11 distinct communications

Body and closures

Communication dates: 2021-09-13 through 2026-06-09

The text includes references to software or module updates (6), charging or battery concerns (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 9 distinct communications

Equipment and other reported systems

Communication dates: 2020-12-02 through 2023-09-28

The text includes references to warnings or diagnostic codes (2), software or module updates (2), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Steering

Communication dates: 2021-03-25 through 2024-10-18

The text includes references to noise or vibration (2), software or module updates (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2021-08-23 through 2025-12-09

The text includes references to warnings or diagnostic codes (4), software or module updates (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Brakes and stability control

Communication dates: 2023-01-05 through 2023-07-13

The text includes references to noise or vibration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Suspension, wheels, and tires

Communication dates: 2024-07-26 through 2024-09-13

The text includes references to noise or vibration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Lighting and signals

Communication dates: 2023-05-31

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Kia 25V099 Piston Oil Ring Recall Effectiveness

AQ25001 · Opened 2025-08-06 · Closed 2025-12-18

The 2021 Soul is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the …”

Agency disposition and source

After review of Kia’s response to the IR, ODI has determined that no further action from Kia is necessary at this time, and ODI will close this AQ investigation accordingly. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA AQ25001 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2021 Kia Soul, SUV · FWD

Model year 2022

2022 Kia Soul

The 2022 Soul index includes 1 distinct safety campaign, covering engine and cooling. Owner-report entries are most numerous in engine and cooling (70) and equipment and other reported systems (17). 77 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

1 recall campaigns · 88 distinct complaint IDs · 77 communication IDs

Safety recalls

Safety recall

Engine And Engine Cooling: Engine: Hard Parts Internal/Mechanical

NHTSA 25V099000 · Reported 2025-02-17 · Manufacturer campaign SC336

The campaign addresses crash risk, fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The piston oil rings may have been manufactured incorrectly, which can result in engine damage.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles.

Remedy and status excerpt: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Kia's number for this recall is SC336.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V099000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 70 distinct reports

Engine and cooling

Received: 2023-03-07 through 2026-07-17

The text includes references to warnings or diagnostic codes (30), starting or stalling (20), shifting or acceleration (10). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 17 distinct reports

Equipment and other reported systems

Received: 2021-10-12 through 2026-06-25

The text includes references to starting or stalling (4), warnings or diagnostic codes (4), shifting or acceleration (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 12 distinct reports

Transmission and driveline

Received: 2022-02-17 through 2026-06-14

The text includes references to warnings or diagnostic codes (6), starting or stalling (5), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 10 distinct reports

Electrical systems and software

Received: 2023-05-17 through 2026-06-14

The text includes references to warnings or diagnostic codes (6), shifting or acceleration (5), starting or stalling (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Fuel and propulsion

Received: 2023-08-10 through 2026-05-08

The text includes references to noise or vibration (3), shifting or acceleration (3), starting or stalling (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Airbags, belts, and seating

Received: 2021-12-28 through 2025-06-17

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Visibility, cameras, and driver assistance

Received: 2023-09-15 through 2025-10-27

The text includes references to starting or stalling (1), warnings or diagnostic codes (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Brakes and stability control

Received: 2023-09-15 through 2025-06-15

The text includes references to warnings or diagnostic codes (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Steering

Received: 2025-03-09 through 2025-05-15

The text includes references to warnings or diagnostic codes (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Body and closures

Received: 2023-05-27

The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2025-06-15

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 35 distinct communications

Electrical systems and software

Communication dates: 2022-01-24 through 2026-05-28

The text includes references to software or module updates (21), charging or battery concerns (4), inspection or repair procedures (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 16 distinct communications

Body and closures

Communication dates: 2022-03-24 through 2026-06-09

The text includes references to software or module updates (7), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 11 distinct communications

Engine and cooling

Communication dates: 2021-09-14 through 2026-08-05

The text includes references to software or module updates (3), inspection or repair procedures (3), warnings or diagnostic codes (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Transmission and driveline

Communication dates: 2022-11-18 through 2025-04-17

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Suspension, wheels, and tires

Communication dates: 2024-01-08 through 2024-09-13

The text includes references to noise or vibration (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Brakes and stability control

Communication dates: 2023-01-05 through 2023-07-13

The text includes references to noise or vibration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Equipment and other reported systems

Communication dates: 2023-03-20 through 2023-08-14

The text includes references to charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Steering

Communication dates: 2023-12-12 through 2024-10-18

The text includes references to software or module updates (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-12-09

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Kia 25V099 Piston Oil Ring Recall Effectiveness

AQ25001 · Opened 2025-08-06 · Closed 2025-12-18

The 2022 Soul is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the …”

Agency disposition and source

After review of Kia’s response to the IR, ODI has determined that no further action from Kia is necessary at this time, and ODI will close this AQ investigation accordingly. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA AQ25001 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2022 Kia Soul, SUV · FWD

Model year 2023

2023 Kia Soul

The 2023 Soul index includes 4 distinct safety campaigns, covering electrical systems and software, transmission and driveline, airbags, belts, and seating, engine and cooling. Owner-report entries are most numerous in equipment and other reported systems (15) and engine and cooling (14). 51 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

4 recall campaigns · 51 distinct complaint IDs · 51 communication IDs

Safety recalls

Safety recall

Electrical System: Instrument Cluster/Panel

NHTSA 23V298000 · Reported 2023-04-26 · Manufacturer campaign SC270

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.

Remedy and status excerpt: Dealers will update the instrument cluster software, free of charge. Kia's number for this recall is SC270.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V298000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Automatic Transmission: Fluid/Lubricant: Pump

NHTSA 23V531000 · Reported 2023-07-31 · Manufacturer campaign SC275

The campaign addresses fire risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.”

Park an affected vehicle outside and away from structures as instructed by the manufacturer. Confirm current precautions and repair arrangements.

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles.

Remedy and status excerpt: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Kia's number for this recall is SC275.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V531000 — official recall, affected vehicles, and remedy

Safety recall

Air Bags

NHTSA 23V830000 · Reported 2023-12-22 · Manufacturer campaign SC289

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles.

Remedy and status excerpt: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Kia's number for this recall is SC289.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V830000 — official recall, affected vehicles, and remedy

Safety recall

Engine And Engine Cooling: Engine: Hard Parts Internal/Mechanical

NHTSA 25V099000 · Reported 2025-02-17 · Manufacturer campaign SC336

The campaign addresses crash risk, fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The piston oil rings may have been manufactured incorrectly, which can result in engine damage.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles.

Remedy and status excerpt: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Kia's number for this recall is SC336.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V099000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 15 distinct reports

Equipment and other reported systems

Received: 2023-05-04 through 2026-03-08

The text includes references to warnings or diagnostic codes (5), shifting or acceleration (3), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 10 distinct reports

Visibility, cameras, and driver assistance

Received: 2022-09-25 through 2026-08-24

The text includes references to warnings or diagnostic codes (4), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 14 distinct reports

Engine and cooling

Received: 2022-10-28 through 2026-09-04

The text includes references to warnings or diagnostic codes (5), noise or vibration (4), shifting or acceleration (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 13 distinct reports

Electrical systems and software

Received: 2022-09-25 through 2026-08-24

The text includes references to warnings or diagnostic codes (6), inspection or repair procedures (3), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Steering

Received: 2022-10-28 through 2026-05-26

The text includes references to warnings or diagnostic codes (5), shifting or acceleration (4), charging or battery concerns (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Brakes and stability control

Received: 2023-01-10 through 2026-03-08

The text includes references to warnings or diagnostic codes (2), shifting or acceleration (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Airbags, belts, and seating

Received: 2023-09-09 through 2026-02-16

The text includes references to warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Transmission and driveline

Received: 2023-09-09 through 2026-09-19

The text includes references to warnings or diagnostic codes (1), charging or battery concerns (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Lighting and signals

Received: 2022-12-21 through 2026-08-24

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Fuel and propulsion

Received: 2022-10-28 through 2024-07-02

The text includes references to shifting or acceleration (2), starting or stalling (1), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2026-05-08

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 28 distinct communications

Electrical systems and software

Communication dates: 2022-08-16 through 2026-08-19

The text includes references to software or module updates (16), warnings or diagnostic codes (4), inspection or repair procedures (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Engine and cooling

Communication dates: 2022-06-27 through 2025-09-04

The text includes references to software or module updates (2), inspection or repair procedures (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Transmission and driveline

Communication dates: 2022-11-18 through 2025-04-17

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Body and closures

Communication dates: 2023-05-31 through 2026-06-04

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Brakes and stability control

Communication dates: 2023-01-05 through 2023-07-13

The text includes references to noise or vibration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Suspension, wheels, and tires

Communication dates: 2024-07-26 through 2024-09-13

The text includes references to noise or vibration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-11-01 through 2025-12-09

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Airbags, belts, and seating

Communication dates: 2022-08-10

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Equipment and other reported systems

Communication dates: 2023-09-28

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Kia 25V099 Piston Oil Ring Recall Effectiveness

AQ25001 · Opened 2025-08-06 · Closed 2025-12-18

The 2023 Soul is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On August 6, 2025, the Office of Defect Investigation (ODI) opened Audit Query (AQ) 25001 to assess the implementation of Kia America, Inc.’s (Kia) remedy program for Safety Recall 25V099, involving incorrectly manufactured piston oil rings which may damage the …”

Agency disposition and source

After review of Kia’s response to the IR, ODI has determined that no further action from Kia is necessary at this time, and ODI will close this AQ investigation accordingly. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA AQ25001 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2023 Kia Soul, SUV · FWD

Model year 2024

2024 Kia Soul

No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. Owner-report entries are most numerous in equipment and other reported systems (9) and electrical systems and software (9). 29 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

0 recall campaigns · 29 distinct complaint IDs · 29 communication IDs

Owner-reported concerns

Consumer allegations · 6 distinct reports

Visibility, cameras, and driver assistance

Received: 2024-06-23 through 2026-04-27

The text includes references to warnings or diagnostic codes (3), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Equipment and other reported systems

Received: 2024-06-23 through 2026-08-15

The text includes references to warnings or diagnostic codes (2), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Electrical systems and software

Received: 2024-07-02 through 2026-07-14

The text includes references to charging or battery concerns (3), software or module updates (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Engine and cooling

Received: 2024-09-16 through 2025-10-06

The text includes references to starting or stalling (2), warnings or diagnostic codes (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Brakes and stability control

Received: 2024-09-10 through 2026-07-09

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Lighting and signals

Received: 2024-12-11 through 2026-03-13

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Transmission and driveline

Received: 2025-04-09 through 2025-10-06

The text includes references to charging or battery concerns (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Steering

Received: 2024-06-23

The text includes references to shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2024-09-27

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 16 distinct communications

Electrical systems and software

Communication dates: 2024-02-09 through 2026-08-19

The text includes references to software or module updates (6), warnings or diagnostic codes (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Transmission and driveline

Communication dates: 2024-05-16 through 2025-04-17

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Engine and cooling

Communication dates: 2023-07-28 through 2025-04-03

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Suspension, wheels, and tires

Communication dates: 2024-01-08 through 2024-09-13

The text includes references to noise or vibration (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Body and closures

Communication dates: 2025-03-13 through 2026-06-04

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-12-09

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2024 Kia Soul, SUV · FWD

Model year 2025

2025 Kia Soul

No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. Owner-report entries are most numerous in equipment and other reported systems (4) and lighting and signals (4). 13 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

0 recall campaigns · 12 distinct complaint IDs · 13 communication IDs

Owner-reported concerns

Consumer allegations · 4 distinct reports

Visibility, cameras, and driver assistance

Received: 2025-12-26 through 2026-05-29

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Equipment and other reported systems

Received: 2025-07-02 through 2026-08-06

The text includes references to warnings or diagnostic codes (2), shifting or acceleration (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Lighting and signals

Received: 2025-07-12 through 2026-03-09

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Brakes and stability control

Received: 2025-10-14 through 2026-02-02

The text includes references to inspection or repair procedures (2), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2026-02-02

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Airbags, belts, and seating

Received: 2026-03-24

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Engine and cooling

Received: 2026-08-06

The text includes references to starting or stalling (1), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Transmission and driveline

Received: 2026-08-06

The text includes references to starting or stalling (1), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 9 distinct communications

Electrical systems and software

Communication dates: 2025-03-11 through 2026-08-19

The text includes references to software or module updates (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2025-03-13

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Transmission and driveline

Communication dates: 2025-04-17

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2025-07-25

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-12-09

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2025 Kia Soul, SUV · FWD

Repair chronology

Turn every Soul visit into a usable timeline.

Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.

Do not combine multiple visits into one estimate. Open and close dates, mileage, parts delays, diagnostic time, and the date the vehicle was actually available can answer different questions.

1Date and mileage
2Complaint in the driver’s words
3Diagnosis and testing performed
4Parts, software, or correction
5Days unavailable and post-repair result

California legal framework

The statute applies to the evidence—not the badge.

California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.

01

Applicable warranty

Identify the written coverage in effect when the concern was presented.

02

Repair opportunity

Show when and how the manufacturer or authorized facility received the vehicle.

03

Substantial impairment

Document the effect on use, value, or safety rather than relying on labels.

04

Remedy analysis

Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.

Warranty and escalation record

Separate the Kia Soul warranty from other contracts.

A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”

Save every Kia dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.

Continue the research path

Move from the model to the controlling issue.

Manufacturer independence notice: Kia and Soul names and trademarks belong to their respective owner and are used only for identification and informational purposes. Echelon Law, APC is not affiliated with or endorsed by Kia. Inclusion does not assert that the model has a defect.

Clear answers

Kia Soul lemon law questions

Can a Kia Soul qualify under California lemon law?

It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.

How many Soul repair attempts are required?

There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.

Does a recall or service campaign prove that my Soul is a lemon?

No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.

What Kia Soul records should I save?

Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.

Can a used or leased Soul qualify?

Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.

What remedies may be available for a qualifying Kia Soul?

Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.

Free case review

Does your Kia Soul keep going back for repair?

Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.