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Kia model guide

Kia Sorento Lemon Law Claims

If your Kia Sorento keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.

  • Model- and configuration-aware evidence guide
  • California warranty and repair framework
  • Primary legal and vehicle-safety sources

Free case review

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Independent model research guide

Build the Kia Sorento repair record before drawing conclusions.

This independent guide helps California owners organize a model-specific warranty and repair record. It does not claim that every vehicle sharing this name has a defect or qualifies for relief.

A model name can cover multiple years, trims, engines, batteries, and software generations. Match every source to the VIN, in-service date, and exact configuration.

Model-aware documentation

Issue categories to document for a Kia Sorento.

These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.

01

Driver-assistance and safety-system alerts

Document unavailable features, false alerts, braking or steering interventions, sensor conditions, and dealer test results.

02

Braking, steering, or suspension behavior

Describe pulling, noise, vibration, loss of assist, uneven response, and any effect on predictable control of the vehicle.

03

Climate control and thermal performance

Track weak cooling or heating, odors, intermittent operation, ambient conditions, and parts or refrigerant work performed.

04

Water intrusion, seals, noise, or vibration

Photograph the location and resulting damage, note weather conditions, and preserve any leak testing or body-repair findings.

05

Engine, power delivery, or stalling

Record the operating conditions, warning messages, speed, temperature, and whether the concern returned after repair.

06

Transmission, shifting, or drivability

Note hesitation, harsh engagement, slipping, vibration, or loss of response and the exact conditions in which it occurs.

Vehicle safety and service records

Kia Sorento: NHTSA records by model year

Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.

Indexed source review: September 24, 2026 · Model-year window: 2021–2026

Model year 2021

2021 Kia Sorento

The 2021 Sorento index includes 4 distinct safety campaigns, covering fuel and propulsion, transmission and driveline, equipment and other reported systems, visibility, cameras, and driver assistance, electrical systems and software. Owner-report entries are most numerous in transmission and driveline (133) and engine and cooling (67). 105 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

4 recall campaigns · 243 distinct complaint IDs · 105 communication IDs

Safety recalls

Safety recall

Fuel System, Gasoline: Delivery: Hoses, Lines/Piping, And Fittings

NHTSA 21V519000 · Reported 2021-07-08 · Manufacturer campaign SC214

The campaign addresses fire risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia Motors America.

Reported condition: “Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.”

Scope, remedy, and official notice

Applicability in the source: Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines.

Remedy and status excerpt: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Kia's number for this recall is SC214.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V519000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Automatic Transmission

NHTSA 22V760000 · Reported 2022-10-11 · Manufacturer campaign SC250

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.”

Scope, remedy, and official notice

Applicability in the source: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles.

Remedy and status excerpt: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Kia's number for this recall is SC250.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V760000 — official recall, affected vehicles, and remedy

Safety recall

Trailer Hitches

NHTSA 22V703000 · Reported 2022-09-19 · Manufacturer campaign SC249

The campaign addresses fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.”

Park an affected vehicle outside and away from structures as instructed by the manufacturer. Confirm current precautions and repair arrangements.

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership.

Remedy and status excerpt: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Kia's number for this recall is SC249.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V703000 — official recall, affected vehicles, and remedy

Safety recall

Visibility: Defroster/Defogger/Hvac System: Fan/Motor / Electrical System: Wiring: Fuses And Circuit Breakers

NHTSA 25V649000 · Reported 2025-09-25 · Manufacturer campaign SC351

The campaign addresses fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles.

Remedy and status excerpt: Dealers will replace the wiring harness and blower motor resistor, free of charge. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V649000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 133 distinct reports

Transmission and driveline

Received: 2021-06-09 through 2026-09-18

The text includes references to shifting or acceleration (71), warnings or diagnostic codes (55), starting or stalling (19). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 67 distinct reports

Engine and cooling

Received: 2021-04-15 through 2026-09-19

The text includes references to shifting or acceleration (29), warnings or diagnostic codes (26), starting or stalling (12). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 51 distinct reports

Equipment and other reported systems

Received: 2021-02-06 through 2026-09-19

The text includes references to shifting or acceleration (21), warnings or diagnostic codes (13), starting or stalling (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 47 distinct reports

Electrical systems and software

Received: 2021-04-15 through 2026-09-04

The text includes references to warnings or diagnostic codes (17), shifting or acceleration (15), charging or battery concerns (9). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 22 distinct reports

Visibility, cameras, and driver assistance

Received: 2021-02-19 through 2026-04-26

The text includes references to warnings or diagnostic codes (8), charging or battery concerns (4), inspection or repair procedures (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 23 distinct reports

Fuel and propulsion

Received: 2021-07-23 through 2026-08-28

The text includes references to shifting or acceleration (10), warnings or diagnostic codes (7), starting or stalling (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Steering

Received: 2021-12-28 through 2026-09-19

The text includes references to warnings or diagnostic codes (3), shifting or acceleration (3), inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Body and closures

Received: 2022-07-09 through 2025-03-31

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Airbags, belts, and seating

Received: 2022-10-18 through 2026-03-21

The text includes references to charging or battery concerns (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Lighting and signals

Received: 2021-04-15 through 2026-02-12

The text includes references to warnings or diagnostic codes (2), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Brakes and stability control

Received: 2022-01-06 through 2026-03-21

The text includes references to warnings or diagnostic codes (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 49 distinct communications

Electrical systems and software

Communication dates: 2020-11-23 through 2026-05-28

The text includes references to software or module updates (27), warnings or diagnostic codes (4), charging or battery concerns (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 16 distinct communications

Transmission and driveline

Communication dates: 2020-12-17 through 2025-04-17

The text includes references to warnings or diagnostic codes (5), noise or vibration (3), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 12 distinct communications

Engine and cooling

Communication dates: 2020-11-20 through 2025-12-08

The text includes references to software or module updates (3), warnings or diagnostic codes (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Body and closures

Communication dates: 2020-10-20 through 2026-06-08

The text includes references to software or module updates (4), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Equipment and other reported systems

Communication dates: 2020-12-17 through 2022-01-24

The text includes references to shifting or acceleration (4), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Fuel and propulsion

Communication dates: 2021-12-02 through 2025-10-17

The text includes references to warnings or diagnostic codes (5), starting or stalling (4), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2020-10-06 through 2026-08-28

The text includes references to warnings or diagnostic codes (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Steering

Communication dates: 2021-03-25 through 2024-05-25

The text includes references to noise or vibration (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Brakes and stability control

Communication dates: 2024-10-24 through 2026-05-06

The text includes references to noise or vibration (3), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Suspension, wheels, and tires

Communication dates: 2020-11-20

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Lighting and signals

Communication dates: 2021-09-13

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Loss of Motive Power

DP22003 · Opened 2022-09-12 · Closed 2023-12-12

The 2021 Sorento is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor …”

Agency disposition and source

To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA DP22003 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced on and after March 9, 2021 beginning with VIN 5XYRK4LF3MG039982

NHTSA safety-rating dataset — 2021 Kia Sorento, SUV · FWD

NHTSA safety-data entry

SUV · AWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced on and after March 9, 2021 beginning with VIN 5XYRK4LF3MG039982

NHTSA safety-rating dataset — 2021 Kia Sorento, SUV · AWD

NHTSA safety-data entry

SUV · AWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced before March 9, 2021

NHTSA safety-rating dataset — 2021 Kia Sorento, SUV · AWD

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced before March 9, 2021

NHTSA safety-rating dataset — 2021 Kia Sorento, SUV · FWD

Model year 2022

2022 Kia Sorento

The 2022 Sorento index includes 6 distinct safety campaigns, covering transmission and driveline, equipment and other reported systems, engine and cooling, suspension, wheels, and tires, visibility, cameras, and driver assistance, electrical systems and software. Owner-report entries are most numerous in transmission and driveline (64) and equipment and other reported systems (58). 85 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

6 recall campaigns · 189 distinct complaint IDs · 85 communication IDs

Safety recalls

Safety recall

Power Train: Automatic Transmission

NHTSA 22V760000 · Reported 2022-10-11 · Manufacturer campaign SC250

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.”

Scope, remedy, and official notice

Applicability in the source: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles.

Remedy and status excerpt: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Kia's number for this recall is SC250.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V760000 — official recall, affected vehicles, and remedy

Safety recall

Trailer Hitches

NHTSA 22V703000 · Reported 2022-09-19 · Manufacturer campaign SC249

The campaign addresses fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.”

Park an affected vehicle outside and away from structures as instructed by the manufacturer. Confirm current precautions and repair arrangements.

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership.

Remedy and status excerpt: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Kia's number for this recall is SC249.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V703000 — official recall, affected vehicles, and remedy

Safety recall

Engine And Engine Cooling: Engine: Oil/Lubrication: Pipes, Hoses, And Fittings / Engine And Engine Cooling: Engine: Gasoline: Turbo/Supercharger

NHTSA 22V202000 · Reported 2022-03-29 · Manufacturer campaign SC233

The campaign addresses fire risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia Motors America.

Reported condition: “The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.”

Scope, remedy, and official notice

Applicability in the source: Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles.

Remedy and status excerpt: Dealers will replace the turbocharger oil supply pipe, free of charge. Kia's number for this recall is SC233.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V202000 — official recall, affected vehicles, and remedy

Safety recall

Tires: Temporary/Emergency Spare Tire

NHTSA 22V509000 · Reported 2022-07-19 · Manufacturer campaign SC244

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia Motors America.

Reported condition: “The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the …”

Scope, remedy, and official notice

Applicability in the source: Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles.

Remedy and status excerpt: Dealers will inspect and replace the spare tire, as necessary, free of charge. Kia's number for this recall is SC244.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V509000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Sensing System: Camera

NHTSA 23V610000 · Reported 2023-08-31 · Manufacturer campaign SC280

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles.

Remedy and status excerpt: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Kia's number for this recall is SC280.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V610000 — official recall, affected vehicles, and remedy

Safety recall

Visibility: Defroster/Defogger/Hvac System: Fan/Motor / Electrical System: Wiring: Fuses And Circuit Breakers

NHTSA 25V649000 · Reported 2025-09-25 · Manufacturer campaign SC351

The campaign addresses fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles.

Remedy and status excerpt: Dealers will replace the wiring harness and blower motor resistor, free of charge. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V649000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 64 distinct reports

Transmission and driveline

Received: 2022-02-25 through 2026-09-16

The text includes references to warnings or diagnostic codes (36), shifting or acceleration (32), starting or stalling (8). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 58 distinct reports

Equipment and other reported systems

Received: 2022-06-30 through 2026-09-09

The text includes references to warnings or diagnostic codes (18), shifting or acceleration (18), inspection or repair procedures (9). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 53 distinct reports

Engine and cooling

Received: 2022-06-06 through 2026-08-13

The text includes references to warnings or diagnostic codes (28), shifting or acceleration (19), charging or battery concerns (7). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 28 distinct reports

Visibility, cameras, and driver assistance

Received: 2022-01-11 through 2026-08-27

The text includes references to warnings or diagnostic codes (8), shifting or acceleration (6), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 30 distinct reports

Electrical systems and software

Received: 2022-06-07 through 2026-08-27

The text includes references to warnings or diagnostic codes (13), shifting or acceleration (9), inspection or repair procedures (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 18 distinct reports

Brakes and stability control

Received: 2022-05-27 through 2026-08-11

The text includes references to warnings or diagnostic codes (7), leaks or water entry (3), noise or vibration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 14 distinct reports

Fuel and propulsion

Received: 2022-11-14 through 2026-05-08

The text includes references to warnings or diagnostic codes (8), shifting or acceleration (7), inspection or repair procedures (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 10 distinct reports

Steering

Received: 2022-04-07 through 2026-05-08

The text includes references to warnings or diagnostic codes (4), noise or vibration (3), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Airbags, belts, and seating

Received: 2022-10-17 through 2026-04-20

The text includes references to warnings or diagnostic codes (2), leaks or water entry (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Suspension, wheels, and tires

Received: 2022-05-27 through 2026-02-09

The text includes references to noise or vibration (2), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Lighting and signals

Received: 2025-11-25 through 2026-05-01

The text includes references to warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Body and closures

Received: 2025-12-03

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 35 distinct communications

Electrical systems and software

Communication dates: 2021-12-02 through 2026-05-28

The text includes references to software or module updates (26), warnings or diagnostic codes (4), charging or battery concerns (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 14 distinct communications

Transmission and driveline

Communication dates: 2022-01-19 through 2025-04-17

The text includes references to warnings or diagnostic codes (6), noise or vibration (3), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 10 distinct communications

Engine and cooling

Communication dates: 2021-09-14 through 2025-12-08

The text includes references to software or module updates (5), shifting or acceleration (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Body and closures

Communication dates: 2022-07-27 through 2026-06-08

The text includes references to software or module updates (4), inspection or repair procedures (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Brakes and stability control

Communication dates: 2022-12-08 through 2026-05-06

The text includes references to noise or vibration (3), warnings or diagnostic codes (2), leaks or water entry (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Fuel and propulsion

Communication dates: 2021-12-13 through 2025-10-17

The text includes references to warnings or diagnostic codes (5), starting or stalling (4), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2022-10-21 through 2025-12-09

The text includes references to warnings or diagnostic codes (4), inspection or repair procedures (3), leaks or water entry (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2021-10-05

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Equipment and other reported systems

Communication dates: 2022-01-24

The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Airbags, belts, and seating

Communication dates: 2022-08-10

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Suspension, wheels, and tires

Communication dates: 2023-09-25

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced on and after March 9, 2021 beginning with VIN 5XYRK4LF3MG039982

NHTSA safety-rating dataset — 2022 Kia Sorento, SUV · FWD

NHTSA safety-data entry

SUV · AWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced on and after March 9, 2021 beginning with VIN 5XYRK4LF3MG039982

NHTSA safety-rating dataset — 2022 Kia Sorento, SUV · AWD

Model year 2023

2023 Kia Sorento

The 2023 Sorento index includes 3 distinct safety campaigns, covering visibility, cameras, and driver assistance, equipment and other reported systems, electrical systems and software. Owner-report entries are most numerous in equipment and other reported systems (48) and electrical systems and software (37). 51 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

3 recall campaigns · 119 distinct complaint IDs · 51 communication IDs

Safety recalls

Safety recall

Back Over Prevention: Sensing System: Camera

NHTSA 23V610000 · Reported 2023-08-31 · Manufacturer campaign SC280

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles.

Remedy and status excerpt: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Kia's number for this recall is SC280.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V610000 — official recall, affected vehicles, and remedy

Safety recall

Equipment: Other: Labels

NHTSA 23V579000 · Reported 2023-08-15 · Manufacturer campaign SC277

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles.

Remedy and status excerpt: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Kia's number for this recall is SC277.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V579000 — official recall, affected vehicles, and remedy

Safety recall

Visibility: Defroster/Defogger/Hvac System: Fan/Motor / Electrical System: Wiring: Fuses And Circuit Breakers

NHTSA 25V649000 · Reported 2025-09-25 · Manufacturer campaign SC351

The campaign addresses fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles.

Remedy and status excerpt: Dealers will replace the wiring harness and blower motor resistor, free of charge. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V649000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 48 distinct reports

Equipment and other reported systems

Received: 2023-04-25 through 2026-09-01

The text includes references to warnings or diagnostic codes (17), shifting or acceleration (9), inspection or repair procedures (9). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 29 distinct reports

Visibility, cameras, and driver assistance

Received: 2023-01-29 through 2026-08-11

The text includes references to warnings or diagnostic codes (10), inspection or repair procedures (5), noise or vibration (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 37 distinct reports

Electrical systems and software

Received: 2023-06-13 through 2026-08-24

The text includes references to warnings or diagnostic codes (14), shifting or acceleration (11), inspection or repair procedures (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 31 distinct reports

Engine and cooling

Received: 2023-03-23 through 2026-09-09

The text includes references to warnings or diagnostic codes (14), shifting or acceleration (14), inspection or repair procedures (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 20 distinct reports

Transmission and driveline

Received: 2023-04-25 through 2026-08-25

The text includes references to shifting or acceleration (13), warnings or diagnostic codes (11), starting or stalling (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 13 distinct reports

Brakes and stability control

Received: 2022-11-30 through 2026-08-19

The text includes references to shifting or acceleration (5), warnings or diagnostic codes (4), noise or vibration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Steering

Received: 2023-11-19 through 2026-08-06

The text includes references to warnings or diagnostic codes (4), noise or vibration (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Fuel and propulsion

Received: 2023-08-26 through 2026-08-01

The text includes references to warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Lighting and signals

Received: 2023-06-13 through 2025-04-05

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Airbags, belts, and seating

Received: 2023-09-15 through 2024-06-29

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Body and closures

Received: 2024-01-24 through 2025-07-24

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 28 distinct communications

Electrical systems and software

Communication dates: 2022-08-10 through 2026-05-28

The text includes references to software or module updates (15), warnings or diagnostic codes (3), inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 8 distinct communications

Transmission and driveline

Communication dates: 2022-08-19 through 2025-04-17

The text includes references to warnings or diagnostic codes (4), shifting or acceleration (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2023-10-23 through 2025-12-09

The text includes references to inspection or repair procedures (4), leaks or water entry (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Engine and cooling

Communication dates: 2022-06-27 through 2025-12-08

The text includes references to software or module updates (2), warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Brakes and stability control

Communication dates: 2024-10-24 through 2026-05-06

The text includes references to noise or vibration (3), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2022-11-21

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Fuel and propulsion

Communication dates: 2023-04-19

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Suspension, wheels, and tires

Communication dates: 2023-09-25

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2023 Kia Sorento, SUV · FWD

NHTSA safety-data entry

SUV · AWD

Overall: 4 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2023 Kia Sorento, SUV · AWD

Model year 2024

2024 Kia Sorento

The 2024 Sorento index includes 2 distinct safety campaigns, covering electrical systems and software, lighting and signals. Owner-report entries are most numerous in electrical systems and software (11) and visibility, cameras, and driver assistance (8). 49 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

2 recall campaigns · 41 distinct complaint IDs · 49 communication IDs

Safety recalls

Safety recall

Electrical System: Wiring

NHTSA 24V287000 · Reported 2024-04-23 · Manufacturer campaign SC309

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles.

Remedy and status excerpt: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Kia's number for this recall is SC309.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V287000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Body Control Module: Software / Exterior Lighting: Tail Lights / Exterior Lighting: Headlights

NHTSA 25V006000 · Reported 2025-01-13 · Manufacturer campaign SC331

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles.

Remedy and status excerpt: Dealers will update the BDC software, free of charge. Kia's number for this recall is SC331.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V006000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 11 distinct reports

Electrical systems and software

Received: 2024-10-24 through 2026-08-31

The text includes references to warnings or diagnostic codes (5), starting or stalling (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 8 distinct reports

Visibility, cameras, and driver assistance

Received: 2025-06-03 through 2026-09-15

The text includes references to warnings or diagnostic codes (2), leaks or water entry (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Body and closures

Received: 2024-10-24 through 2026-08-24

The text includes references to warnings or diagnostic codes (3), noise or vibration (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Equipment and other reported systems

Received: 2024-03-11 through 2026-06-11

The text includes references to inspection or repair procedures (3), warnings or diagnostic codes (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Engine and cooling

Received: 2024-06-20 through 2026-09-18

The text includes references to shifting or acceleration (2), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Brakes and stability control

Received: 2025-01-28 through 2026-09-05

The text includes references to warnings or diagnostic codes (3), inspection or repair procedures (2), starting or stalling (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Airbags, belts, and seating

Received: 2024-07-16 through 2026-01-18

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Transmission and driveline

Received: 2025-07-13 through 2026-08-31

The text includes references to starting or stalling (1), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Lighting and signals

Received: 2025-04-18 through 2025-11-12

The text includes references to warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Fuel and propulsion

Received: 2026-01-01 through 2026-01-20

The text includes references to leaks or water entry (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2024-10-24

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Steering

Received: 2025-11-07

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 25 distinct communications

Electrical systems and software

Communication dates: 2024-02-09 through 2026-05-28

The text includes references to software or module updates (7), charging or battery concerns (4), inspection or repair procedures (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Engine and cooling

Communication dates: 2024-11-07 through 2026-04-01

The text includes references to software or module updates (3), warnings or diagnostic codes (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2024-02-23 through 2025-12-09

The text includes references to inspection or repair procedures (4), leaks or water entry (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Airbags, belts, and seating

Communication dates: 2025-04-30

The text includes references to inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Brakes and stability control

Communication dates: 2024-10-24 through 2026-05-06

The text includes references to noise or vibration (3), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Body and closures

Communication dates: 2024-05-29 through 2024-08-26

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Transmission and driveline

Communication dates: 2024-05-16 through 2025-04-17

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Fuel and propulsion

Communication dates: 2023-07-28

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Suspension, wheels, and tires

Communication dates: 2025-03-05

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · FWD

Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced on and after March 9, 2021 beginning with VIN 5XYRK4LF3MG039982

NHTSA safety-rating dataset — 2024 Kia Sorento, SUV · FWD

NHTSA safety-data entry

SUV · AWD

Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

Source cautions: These ratings apply to vehicles produced on and after March 9, 2021 beginning with VIN 5XYRK4LF3MG039982

NHTSA safety-rating dataset — 2024 Kia Sorento, SUV · AWD

Model year 2025

2025 Kia Sorento

The 2025 Sorento index includes 3 distinct safety campaigns, covering electrical systems and software, lighting and signals, engine and cooling. Owner-report entries are most numerous in equipment and other reported systems (25) and electrical systems and software (21). 32 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

3 recall campaigns · 73 distinct complaint IDs · 32 communication IDs

Safety recalls

Safety recall

Electrical System: Body Control Module: Software / Exterior Lighting: Tail Lights / Exterior Lighting: Headlights

NHTSA 25V006000 · Reported 2025-01-13 · Manufacturer campaign SC331

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles.

Remedy and status excerpt: Dealers will update the BDC software, free of charge. Kia's number for this recall is SC331.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V006000 — official recall, affected vehicles, and remedy

Safety recall

Engine And Engine Cooling: Critical Fasteners

NHTSA 25V548000 · Reported 2025-08-25 · Manufacturer campaign SC349

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles.

Remedy and status excerpt: Dealers will replace the sub engine assembly, free of charge. Kia's number for this recall is SC349.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V548000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Instrument Cluster/Panel

NHTSA 26V046000 · Reported 2026-01-26 · Manufacturer campaign SC361

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.

Remedy and status excerpt: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V046000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 25 distinct reports

Equipment and other reported systems

Received: 2024-11-22 through 2026-08-20

The text includes references to warnings or diagnostic codes (9), charging or battery concerns (5), shifting or acceleration (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 17 distinct reports

Visibility, cameras, and driver assistance

Received: 2025-01-06 through 2026-08-28

The text includes references to warnings or diagnostic codes (7), shifting or acceleration (3), software or module updates (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 21 distinct reports

Electrical systems and software

Received: 2025-03-25 through 2026-08-28

The text includes references to shifting or acceleration (7), charging or battery concerns (6), warnings or diagnostic codes (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 19 distinct reports

Transmission and driveline

Received: 2025-05-19 through 2026-08-02

The text includes references to shifting or acceleration (15), warnings or diagnostic codes (12), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 19 distinct reports

Engine and cooling

Received: 2025-05-19 through 2026-08-21

The text includes references to shifting or acceleration (12), warnings or diagnostic codes (9), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Brakes and stability control

Received: 2024-11-22 through 2026-04-23

The text includes references to warnings or diagnostic codes (3), shifting or acceleration (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Fuel and propulsion

Received: 2025-06-30 through 2026-03-02

The text includes references to shifting or acceleration (3), warnings or diagnostic codes (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Lighting and signals

Received: 2025-03-25 through 2025-12-01

The text includes references to warnings or diagnostic codes (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Steering

Received: 2025-04-23 through 2025-07-27

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Airbags, belts, and seating

Received: 2026-01-08 through 2026-04-23

The text includes references to starting or stalling (1), shifting or acceleration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2026-06-11

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Body and closures

Received: 2026-08-27

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 17 distinct communications

Electrical systems and software

Communication dates: 2024-09-18 through 2026-06-18

The text includes references to software or module updates (7), inspection or repair procedures (2), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Engine and cooling

Communication dates: 2025-11-11 through 2026-04-01

The text includes references to warnings or diagnostic codes (2), software or module updates (1), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Airbags, belts, and seating

Communication dates: 2025-04-30

The text includes references to inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Transmission and driveline

Communication dates: 2024-05-16 through 2025-04-17

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2024-09-19

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Suspension, wheels, and tires

Communication dates: 2025-03-05

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-12-09

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · AWD

Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2025 Kia Sorento, SUV · AWD

NHTSA safety-data entry

SUV · FWD

Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2025 Kia Sorento, SUV · FWD

Model year 2026

2026 Kia Sorento

The 2026 Sorento index includes 2 distinct safety campaigns, covering suspension, wheels, and tires, electrical systems and software. Owner-report entries are most numerous in brakes and stability control (2) and visibility, cameras, and driver assistance (2). 7 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

2 recall campaigns · 5 distinct complaint IDs · 7 communication IDs

Safety recalls

Safety recall

Tires: Temporary/Emergency Spare Tire

NHTSA 25V745000 · Reported 2025-10-30 · Manufacturer campaign SC355

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements …”

Scope, remedy, and official notice

Applicability in the source: Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles.

Remedy and status excerpt: Dealers will replace the spare wheel and tire assembly, free of charge. Kia's number for this recall is SC355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 13, 2025.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V745000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Instrument Cluster/Panel

NHTSA 26V046000 · Reported 2026-01-26 · Manufacturer campaign SC361

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Kia America, Inc..

Reported condition: “Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, …”

Scope, remedy, and official notice

Applicability in the source: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles.

Remedy and status excerpt: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V046000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 2 distinct reports

Brakes and stability control

Received: 2026-04-14 through 2026-05-12

The text includes references to warnings or diagnostic codes (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Visibility, cameras, and driver assistance

Received: 2026-04-14 through 2026-05-12

The text includes references to warnings or diagnostic codes (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Equipment and other reported systems

Received: 2026-05-11 through 2026-09-02

The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Engine and cooling

Received: 2026-06-29

The text includes references to warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 4 distinct communications

Electrical systems and software

Communication dates: 2026-03-20 through 2026-06-18

The text includes references to software or module updates (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Engine and cooling

Communication dates: 2026-01-28 through 2026-02-10

The text includes references to software or module updates (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-12-09

The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Configuration-specific safety information

NHTSA safety-data entry

SUV · AWD

Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2026 Kia Sorento, SUV · AWD

NHTSA safety-data entry

SUV · FWD

Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2026 Kia Sorento, SUV · FWD

Repair chronology

Turn every Sorento visit into a usable timeline.

Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.

Do not combine multiple visits into one estimate. Open and close dates, mileage, parts delays, diagnostic time, and the date the vehicle was actually available can answer different questions.

1Date and mileage
2Complaint in the driver’s words
3Diagnosis and testing performed
4Parts, software, or correction
5Days unavailable and post-repair result

California legal framework

The statute applies to the evidence—not the badge.

California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.

01

Applicable warranty

Identify the written coverage in effect when the concern was presented.

02

Repair opportunity

Show when and how the manufacturer or authorized facility received the vehicle.

03

Substantial impairment

Document the effect on use, value, or safety rather than relying on labels.

04

Remedy analysis

Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.

Warranty and escalation record

Separate the Kia Sorento warranty from other contracts.

A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”

Save every Kia dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.

Continue the research path

Move from the model to the controlling issue.

Manufacturer independence notice: Kia and Sorento names and trademarks belong to their respective owner and are used only for identification and informational purposes. Echelon Law, APC is not affiliated with or endorsed by Kia. Inclusion does not assert that the model has a defect.

Clear answers

Kia Sorento lemon law questions

Can a Kia Sorento qualify under California lemon law?

It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.

How many Sorento repair attempts are required?

There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.

Does a recall or service campaign prove that my Sorento is a lemon?

No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.

What Kia Sorento records should I save?

Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.

Can a used or leased Sorento qualify?

Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.

What remedies may be available for a qualifying Kia Sorento?

Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.

Free case review

Does your Kia Sorento keep going back for repair?

Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.