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Ford model guide

Ford Mustang Mach-E Lemon Law Claims

If your Ford Mustang Mach-E keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.

  • Model- and configuration-aware evidence guide
  • California warranty and repair framework
  • Primary legal and vehicle-safety sources

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Independent model research guide

Build the Ford Mustang Mach-E repair record before drawing conclusions.

A strong model-level review separates searchable vehicle information from proof. The useful evidence is the warranty and chronological record showing what this vehicle did, what was reported, and what the authorized facility attempted.

Recall, campaign, and repair information is often year- and VIN-specific. Use the exact vehicle identity instead of assuming every version of the model is the same.

Model-aware documentation

Issue categories to document for a Ford Mustang Mach-E.

These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.

01

Braking, steering, or suspension behavior

Describe pulling, noise, vibration, loss of assist, uneven response, and any effect on predictable control of the vehicle.

02

Climate control and thermal performance

Track weak cooling or heating, odors, intermittent operation, ambient conditions, and parts or refrigerant work performed.

03

High-voltage battery and energy storage

Preserve range or state-of-charge readings, battery warnings, reduced-power events, module data, and thermal-system findings.

04

Charging, charge-port, or onboard-charger operation

Record charger type, location, temperature, error message, charge rate, cable used, and whether another charger was tested.

05

Electric propulsion and reduced-power events

Note loss of propulsion, reduced-power messages, shutdowns, restart behavior, road conditions, and diagnostic work performed.

06

Electrical power and recurring warnings

Save photographs of warning lights, no-start events, battery replacements, diagnostic codes, and modules tested or replaced.

Vehicle safety and service records

Ford Mustang Mach-E: NHTSA records by model year

Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.

Indexed source review: September 24, 2026 · Model-year window: 2021–2026

Model year 2021

2021 Ford Mustang Mach-E

The 2021 Mustang Mach-E index includes 13 distinct safety campaigns, covering airbags, belts, and seating, visibility, cameras, and driver assistance, suspension, wheels, and tires, body and closures, transmission and driveline, equipment and other reported systems, fuel and propulsion, brakes and stability control, electrical systems and software. Owner-report entries are most numerous in electrical systems and software (147) and visibility, cameras, and driver assistance (129). 323 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

13 recall campaigns · 344 distinct complaint IDs · 323 communication IDs

Safety recalls

Safety recall

Seat Belts: Rear/Other: Anchorage

NHTSA 21V979000 · Reported 2021-12-16 · Manufacturer campaign 21C36

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles.

Remedy and status excerpt: Dealers will repair the rear seat belt buckle attachments, free of charge. Ford's number for this recall is 21C36.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V979000 — official recall, affected vehicles, and remedy

Safety recall

Visibility: Windshield: Critical Fasteners / Visibility: Windshield

NHTSA 21V711000 · Reported 2021-09-14 · Manufacturer campaign 21C22

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will remove and reinstall the windshield, free of charge. Ford's number for this recall is 21C22.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V711000 — official recall, affected vehicles, and remedy

Safety recall

Suspension: Subframe/Mounting Bracket / Structure: Frame And Members

NHTSA 21V140000 · Reported 2021-03-05 · Manufacturer campaign 21S09

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles.

Remedy and status excerpt: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Ford's number for this recall is 21S09.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V140000 — official recall, affected vehicles, and remedy

Safety recall

Visibility: Fixed Panaramic Roof/Sky Light Assembly

NHTSA 21V712000 · Reported 2021-09-14 · Manufacturer campaign 21S42

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will apply additional urethane adhesive, free of charge. Ford's number for this recall is 21S42.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V712000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Automatic Transmission: Control Module: Software / Vehicle Speed Control

NHTSA 22V333000 · Reported 2022-05-13 · Manufacturer campaign 22S29

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive.

Remedy and status excerpt: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Ford's number for this recall is 22S29.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V333000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 22V412000 · Reported 2022-06-10 · Manufacturer campaign 22S41

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will update the on-board software, free of charge. Ford's number for this recall is 22S41.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V412000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm)

NHTSA 23V687000 · Reported 2023-10-13 · Manufacturer campaign 23S56

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery.

Remedy and status excerpt: Dealers will replace the high voltage battery junction box, free of charge. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V687000 — official recall, affected vehicles, and remedy

Safety recall

Service Brakes, Hydraulic: Antilock/Traction Control/Electronic Limited Slip: Control Unit/Module

NHTSA 24V777000 · Reported 2024-10-18 · Manufacturer campaign 24S65

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles.

Remedy and status excerpt: Dealers will update the ABS calibration, free of charge. Ford's number for this recall is 24S65.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V777000 — official recall, affected vehicles, and remedy

Safety recall

Service Brakes, Hydraulic: Antilock/Traction Control/Electronic Limited Slip: Control Unit/Module

NHTSA 25V513000 · Reported 2025-08-08 · Manufacturer campaign 25S81

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777.

Remedy and status excerpt: Dealers will update the ABS calibration software, free of charge. Ford's number for this recall is 25S81.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V513000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 25V130000 · Reported 2025-02-28 · Manufacturer campaign 25S14

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412.

Remedy and status excerpt: Dealers will update the on-board software, free of charge. Ford's number for this recall is 25S14.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V130000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Body Control Module: Software / Latches/Locks/Linkages: Doors: Latch

NHTSA 25V404000 · Reported 2025-06-13 · Manufacturer campaign 25S65

The campaign addresses injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Ford's number for this recall is 25S65.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V404000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V315000 · Reported 2025-05-09 · Manufacturer campaign 25S49

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles.

Remedy and status excerpt: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Ford's number for this recall is 25S49.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V315000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Driveline: Differential Unit

NHTSA 26V417000 · Reported 2026-06-30 · Manufacturer campaign 26S50

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear differential pinion shaft may fracture.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Ford's number for this recall is 26S50.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V417000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 129 distinct reports

Visibility, cameras, and driver assistance

Received: 2021-03-24 through 2026-06-22

The text includes references to warnings or diagnostic codes (46), software or module updates (14), shifting or acceleration (12). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 147 distinct reports

Electrical systems and software

Received: 2021-05-04 through 2026-09-01

The text includes references to charging or battery concerns (72), warnings or diagnostic codes (49), software or module updates (37). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 87 distinct reports

Equipment and other reported systems

Received: 2021-05-04 through 2026-08-09

The text includes references to warnings or diagnostic codes (25), shifting or acceleration (24), charging or battery concerns (13). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 51 distinct reports

Fuel and propulsion

Received: 2022-02-28 through 2026-08-06

The text includes references to charging or battery concerns (36), warnings or diagnostic codes (20), software or module updates (19). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 50 distinct reports

Transmission and driveline

Received: 2021-05-04 through 2026-08-18

The text includes references to charging or battery concerns (23), warnings or diagnostic codes (22), shifting or acceleration (15). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 31 distinct reports

Brakes and stability control

Received: 2021-06-18 through 2026-07-31

The text includes references to warnings or diagnostic codes (11), shifting or acceleration (9), noise or vibration (7). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 17 distinct reports

Engine and cooling

Received: 2021-06-18 through 2026-08-06

The text includes references to charging or battery concerns (10), warnings or diagnostic codes (7), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 14 distinct reports

Steering

Received: 2022-06-21 through 2025-05-04

The text includes references to charging or battery concerns (10), software or module updates (7), warnings or diagnostic codes (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Body and closures

Received: 2021-09-23 through 2026-09-18

The text includes references to charging or battery concerns (2), warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Lighting and signals

Received: 2023-05-03 through 2024-04-02

The text includes references to warnings or diagnostic codes (3), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Airbags, belts, and seating

Received: 2022-02-20 through 2023-05-31

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Suspension, wheels, and tires

Received: 2023-08-22 through 2025-03-06

The text includes references to warnings or diagnostic codes (1), software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 138 distinct communications

Electrical systems and software

Communication dates: 2021-03-03 through 2026-08-13

The text includes references to software or module updates (67), charging or battery concerns (63), warnings or diagnostic codes (34). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 82 distinct communications

Equipment and other reported systems

Communication dates: 2021-01-18 through 2026-06-24

The text includes references to software or module updates (30), warnings or diagnostic codes (18), charging or battery concerns (16). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 43 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2021-04-28 through 2026-04-30

The text includes references to software or module updates (22), warnings or diagnostic codes (11), charging or battery concerns (6). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 17 distinct communications

Transmission and driveline

Communication dates: 2021-04-28 through 2026-01-09

The text includes references to warnings or diagnostic codes (12), software or module updates (11), charging or battery concerns (7). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 12 distinct communications

Brakes and stability control

Communication dates: 2021-08-25 through 2026-02-12

The text includes references to noise or vibration (5), software or module updates (5), warnings or diagnostic codes (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 11 distinct communications

Body and closures

Communication dates: 2021-03-17 through 2025-12-04

The text includes references to software or module updates (2), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 8 distinct communications

Fuel and propulsion

Communication dates: 2022-05-12 through 2026-07-23

The text includes references to charging or battery concerns (7), warnings or diagnostic codes (3), software or module updates (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Suspension, wheels, and tires

Communication dates: 2022-04-21 through 2022-07-29

The text includes references to warnings or diagnostic codes (2), noise or vibration (2), software or module updates (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Airbags, belts, and seating

Communication dates: 2021-07-22 through 2026-07-14

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Lighting and signals

Communication dates: 2022-06-20 through 2023-05-17

The text includes references to warnings or diagnostic codes (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Engine and cooling

Communication dates: 2022-04-01

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2026-06-11

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Pedestrian alert sounds

DP22005 · Opened 2023-01-27 · Closed 2023-08-07

The 2021 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under …”

Agency disposition and source

On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

NHTSA DP22005 — investigation history and official disposition

Agency record · No closure date in index

Collisions Involving Ford BlueCruise

EA25001 · Opened 2025-01-17

The 2021 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA EA25001 — investigation history and official disposition

Agency record · Closed

Collisions Involving Ford BlueCruise

PE24012 · Opened 2024-04-25 · Closed 2025-01-17

The 2021 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA PE24012 — investigation history and official disposition

Agency record · Closed

High Voltage Battery Contactor Failure

RQ23004 · Opened 2023-08-17 · Closed 2023-12-06

The 2021 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles). This Recall …”

Agency disposition and source

In view of the recall action taken by Ford, ODI is closing this investigation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ23004 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

SUV · AWD

Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2021 Ford Mustang Mach-E, SUV · AWD

NHTSA safety-data entry

SUV · RWD

Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2021 Ford Mustang Mach-E, SUV · RWD

Model year 2022

2022 Ford Mustang Mach-E

The 2022 Mustang Mach-E index includes 9 distinct safety campaigns, covering airbags, belts, and seating, transmission and driveline, fuel and propulsion, electrical systems and software, body and closures, visibility, cameras, and driver assistance. Owner-report entries are most numerous in electrical systems and software (77) and equipment and other reported systems (38). 221 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

9 recall campaigns · 137 distinct complaint IDs · 221 communication IDs

Safety recalls

Safety recall

Seat Belts: Rear/Other: Anchorage

NHTSA 21V979000 · Reported 2021-12-16 · Manufacturer campaign 21C36

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles.

Remedy and status excerpt: Dealers will repair the rear seat belt buckle attachments, free of charge. Ford's number for this recall is 21C36.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V979000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Axle Assembly: Axle Shaft

NHTSA 22V646000 · Reported 2022-08-26 · Manufacturer campaign 22S55

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will inspect the serial number, and replace the right-rear half shaft, as necessary, free of charge. Ford's number for this recall is 22S55.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V646000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 22V412000 · Reported 2022-06-10 · Manufacturer campaign 22S41

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will update the on-board software, free of charge. Ford's number for this recall is 22S41.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 22V412000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm)

NHTSA 23V687000 · Reported 2023-10-13 · Manufacturer campaign 23S56

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery.

Remedy and status excerpt: Dealers will replace the high voltage battery junction box, free of charge. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V687000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 25V130000 · Reported 2025-02-28 · Manufacturer campaign 25S14

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412.

Remedy and status excerpt: Dealers will update the on-board software, free of charge. Ford's number for this recall is 25S14.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V130000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Body Control Module: Software / Latches/Locks/Linkages: Doors: Latch

NHTSA 25V404000 · Reported 2025-06-13 · Manufacturer campaign 25S65

The campaign addresses injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Ford's number for this recall is 25S65.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V404000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm)

NHTSA 25V441000 · Reported 2025-06-27 · Manufacturer campaign 23S56

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The high voltage battery main contactors may overheat.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery.

Remedy and status excerpt: Dealers will replace the high voltage battery junction box, free of charge. Ford's number for this recall is 23S56. This recall is an expansion of previous NHTSA recall number 23V687.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V441000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V315000 · Reported 2025-05-09 · Manufacturer campaign 25S49

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles.

Remedy and status excerpt: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Ford's number for this recall is 25S49.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V315000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Driveline: Differential Unit

NHTSA 26V417000 · Reported 2026-06-30 · Manufacturer campaign 26S50

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear differential pinion shaft may fracture.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Ford's number for this recall is 26S50.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V417000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 77 distinct reports

Electrical systems and software

Received: 2022-07-07 through 2026-09-18

The text includes references to charging or battery concerns (39), warnings or diagnostic codes (32), software or module updates (17). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 38 distinct reports

Equipment and other reported systems

Received: 2022-05-20 through 2026-08-19

The text includes references to shifting or acceleration (13), charging or battery concerns (10), warnings or diagnostic codes (9). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 25 distinct reports

Visibility, cameras, and driver assistance

Received: 2022-08-02 through 2026-09-17

The text includes references to warnings or diagnostic codes (9), shifting or acceleration (7), software or module updates (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 27 distinct reports

Transmission and driveline

Received: 2022-09-01 through 2026-07-16

The text includes references to charging or battery concerns (15), warnings or diagnostic codes (13), shifting or acceleration (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 22 distinct reports

Fuel and propulsion

Received: 2022-07-07 through 2026-09-18

The text includes references to charging or battery concerns (14), warnings or diagnostic codes (12), software or module updates (9). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 16 distinct reports

Engine and cooling

Received: 2022-07-11 through 2026-09-18

The text includes references to warnings or diagnostic codes (9), charging or battery concerns (8), software or module updates (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 16 distinct reports

Brakes and stability control

Received: 2023-12-19 through 2026-08-12

The text includes references to warnings or diagnostic codes (5), shifting or acceleration (3), noise or vibration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Steering

Received: 2022-07-10 through 2025-12-04

The text includes references to warnings or diagnostic codes (4), software or module updates (3), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Body and closures

Received: 2022-09-08 through 2026-09-06

The text includes references to warnings or diagnostic codes (1), noise or vibration (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Airbags, belts, and seating

Received: 2024-01-04 through 2025-07-03

The text includes references to warnings or diagnostic codes (2), software or module updates (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Suspension, wheels, and tires

Received: 2023-04-18 through 2023-08-14

The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 91 distinct communications

Electrical systems and software

Communication dates: 2022-02-16 through 2026-08-13

The text includes references to charging or battery concerns (46), software or module updates (42), warnings or diagnostic codes (28). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 66 distinct communications

Equipment and other reported systems

Communication dates: 2022-03-08 through 2026-07-14

The text includes references to warnings or diagnostic codes (19), software or module updates (19), charging or battery concerns (18). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 32 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2022-04-20 through 2026-04-30

The text includes references to software or module updates (20), warnings or diagnostic codes (9), charging or battery concerns (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 7 distinct communications

Body and closures

Communication dates: 2022-04-13 through 2026-01-09

The text includes references to warnings or diagnostic codes (1), noise or vibration (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Transmission and driveline

Communication dates: 2022-08-31 through 2025-11-26

The text includes references to warnings or diagnostic codes (6), software or module updates (4), shifting or acceleration (4). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Fuel and propulsion

Communication dates: 2023-06-26 through 2025-11-18

The text includes references to charging or battery concerns (5), warnings or diagnostic codes (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Lighting and signals

Communication dates: 2022-06-20 through 2026-05-08

The text includes references to warnings or diagnostic codes (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Brakes and stability control

Communication dates: 2022-10-06 through 2026-02-12

The text includes references to noise or vibration (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Airbags, belts, and seating

Communication dates: 2022-02-17 through 2026-07-14

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Suspension, wheels, and tires

Communication dates: 2022-04-28 through 2022-05-17

The text includes references to noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2023-05-05

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Engine and cooling

Communication dates: 2025-10-01

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Pedestrian alert sounds

DP22005 · Opened 2023-01-27 · Closed 2023-08-07

The 2022 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under …”

Agency disposition and source

On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

NHTSA DP22005 — investigation history and official disposition

Agency record · No closure date in index

Collisions Involving Ford BlueCruise

EA25001 · Opened 2025-01-17

The 2022 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA EA25001 — investigation history and official disposition

Agency record · Closed

Collisions Involving Ford BlueCruise

PE24012 · Opened 2024-04-25 · Closed 2025-01-17

The 2022 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA PE24012 — investigation history and official disposition

Agency record · Closed

High Voltage Battery Contactor Failure

RQ23004 · Opened 2023-08-17 · Closed 2023-12-06

The 2022 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On August 17, 2023, the Office of Defects Investigations (ODI) opened RQ23-004 to investigate instances of loss of motor power due to overheating high voltage battery contactors in model year (MY) 2021-2022 Ford Mustang Mach-E vehicles (subject vehicles). This Recall …”

Agency disposition and source

In view of the recall action taken by Ford, ODI is closing this investigation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ23004 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

SUV · RWD

Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2022 Ford Mustang Mach-E, SUV · RWD

NHTSA safety-data entry

SUV · AWD

Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2022 Ford Mustang Mach-E, SUV · AWD

Model year 2023

2023 Ford Mustang Mach-E

The 2023 Mustang Mach-E index includes 6 distinct safety campaigns, covering visibility, cameras, and driver assistance, electrical systems and software, body and closures, transmission and driveline, fuel and propulsion. Owner-report entries are most numerous in electrical systems and software (49) and equipment and other reported systems (37). 180 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

6 recall campaigns · 121 distinct complaint IDs · 180 communication IDs

Safety recalls

Safety recall

Visibility: Windshield Wiper/Washer: Motor

NHTSA 24V594000 · Reported 2024-08-09 · Manufacturer campaign 24S51

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The front windshield wiper motor may become inoperative, causing the wipers to fail.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Ford's number for this recall is 24S51.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V594000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Body Control Module: Software / Latches/Locks/Linkages: Doors: Latch

NHTSA 25V404000 · Reported 2025-06-13 · Manufacturer campaign 25S65

The campaign addresses injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Ford's number for this recall is 25S65.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V404000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V315000 · Reported 2025-05-09 · Manufacturer campaign 25S49

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles.

Remedy and status excerpt: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Ford's number for this recall is 25S49.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V315000 — official recall, affected vehicles, and remedy

Safety recall

Structure: Exterior Trim

NHTSA 26V487000 · Reported 2026-07-28 · Manufacturer campaign 26S56

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear side quarter window glass trim may be improperly secured, which can allow it to detach.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V487000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Driveline: Differential Unit

NHTSA 26V417000 · Reported 2026-06-30 · Manufacturer campaign 26S50

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear differential pinion shaft may fracture.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Ford's number for this recall is 26S50.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V417000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 26V582000 · Reported 2026-09-09 · Manufacturer campaign 26S68

The campaign addresses crash risk, fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair.

Remedy and status excerpt: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 26, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V582000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 49 distinct reports

Electrical systems and software

Received: 2023-01-28 through 2026-09-12

The text includes references to charging or battery concerns (24), warnings or diagnostic codes (16), software or module updates (10). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 29 distinct reports

Visibility, cameras, and driver assistance

Received: 2023-05-27 through 2026-09-08

The text includes references to warnings or diagnostic codes (12), shifting or acceleration (5), inspection or repair procedures (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 37 distinct reports

Equipment and other reported systems

Received: 2023-05-27 through 2026-09-12

The text includes references to charging or battery concerns (15), warnings or diagnostic codes (13), shifting or acceleration (11). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 24 distinct reports

Brakes and stability control

Received: 2023-07-18 through 2026-08-31

The text includes references to warnings or diagnostic codes (10), shifting or acceleration (4), inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 22 distinct reports

Transmission and driveline

Received: 2023-06-19 through 2026-09-16

The text includes references to charging or battery concerns (9), warnings or diagnostic codes (7), shifting or acceleration (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 12 distinct reports

Fuel and propulsion

Received: 2023-08-22 through 2025-10-12

The text includes references to charging or battery concerns (7), warnings or diagnostic codes (5), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Airbags, belts, and seating

Received: 2023-08-14 through 2026-09-12

The text includes references to warnings or diagnostic codes (2), software or module updates (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Body and closures

Received: 2023-09-25 through 2025-08-14

The text includes references to noise or vibration (2), inspection or repair procedures (2), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Steering

Received: 2023-11-09 through 2026-08-25

The text includes references to software or module updates (3), charging or battery concerns (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Engine and cooling

Received: 2025-01-08 through 2025-11-24

The text includes references to shifting or acceleration (4), warnings or diagnostic codes (2), software or module updates (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2023-10-24

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Lighting and signals

Received: 2024-07-21

The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 62 distinct communications

Equipment and other reported systems

Communication dates: 2023-05-08 through 2026-07-23

The text includes references to charging or battery concerns (19), warnings or diagnostic codes (18), software or module updates (16). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 60 distinct communications

Electrical systems and software

Communication dates: 2023-01-20 through 2026-08-13

The text includes references to software or module updates (33), charging or battery concerns (30), warnings or diagnostic codes (17). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 30 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2023-03-09 through 2026-04-30

The text includes references to software or module updates (19), warnings or diagnostic codes (8), charging or battery concerns (6). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 10 distinct communications

Body and closures

Communication dates: 2023-01-11 through 2026-05-08

The text includes references to software or module updates (3), warnings or diagnostic codes (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 7 distinct communications

Fuel and propulsion

Communication dates: 2023-08-22 through 2026-07-09

The text includes references to charging or battery concerns (7), software or module updates (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Transmission and driveline

Communication dates: 2023-12-05 through 2026-01-09

The text includes references to warnings or diagnostic codes (3), software or module updates (3), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Brakes and stability control

Communication dates: 2022-12-16 through 2025-05-13

The text includes references to noise or vibration (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Airbags, belts, and seating

Communication dates: 2026-01-19 through 2026-07-14

The text includes references to software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2023-05-05

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Lighting and signals

Communication dates: 2026-03-05

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · No closure date in index

Collisions Involving Ford BlueCruise

EA25001 · Opened 2025-01-17

The 2023 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA EA25001 — investigation history and official disposition

Agency record · Closed

Collisions Involving Ford BlueCruise

PE24012 · Opened 2024-04-25 · Closed 2025-01-17

The 2023 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA PE24012 — investigation history and official disposition

Model year 2024

2024 Ford Mustang Mach-E

The 2024 Mustang Mach-E index includes 5 distinct safety campaigns, covering visibility, cameras, and driver assistance, transmission and driveline, electrical systems and software, body and closures, fuel and propulsion. Owner-report entries are most numerous in electrical systems and software (28) and equipment and other reported systems (16). 84 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

5 recall campaigns · 44 distinct complaint IDs · 84 communication IDs

Safety recalls

Safety recall

Visibility: Windshield Wiper/Washer: Motor

NHTSA 24V594000 · Reported 2024-08-09 · Manufacturer campaign 24S51

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The front windshield wiper motor may become inoperative, causing the wipers to fail.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles.

Remedy and status excerpt: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Ford's number for this recall is 24S51.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V594000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Automatic Transmission: Internal: Park Pawl

NHTSA 25V863000 · Reported 2025-12-12 · Manufacturer campaign 25C69

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles.

Remedy and status excerpt: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V863000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Body Control Module: Software / Latches/Locks/Linkages: Doors: Latch

NHTSA 25V404000 · Reported 2025-06-13 · Manufacturer campaign 25S65

The campaign addresses injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Ford's number for this recall is 25S65.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V404000 — official recall, affected vehicles, and remedy

Safety recall

Structure: Exterior Trim

NHTSA 26V487000 · Reported 2026-07-28 · Manufacturer campaign 26S56

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear side quarter window glass trim may be improperly secured, which can allow it to detach.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V487000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 26V582000 · Reported 2026-09-09 · Manufacturer campaign 26S68

The campaign addresses crash risk, fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair.

Remedy and status excerpt: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 26, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V582000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 28 distinct reports

Electrical systems and software

Received: 2024-07-20 through 2026-09-04

The text includes references to charging or battery concerns (17), warnings or diagnostic codes (7), software or module updates (6). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 16 distinct reports

Equipment and other reported systems

Received: 2024-09-23 through 2026-04-14

The text includes references to charging or battery concerns (6), software or module updates (5), warnings or diagnostic codes (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 8 distinct reports

Brakes and stability control

Received: 2024-11-06 through 2026-09-21

The text includes references to software or module updates (2), shifting or acceleration (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Visibility, cameras, and driver assistance

Received: 2024-12-30 through 2026-09-21

The text includes references to warnings or diagnostic codes (2), charging or battery concerns (2), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 8 distinct reports

Transmission and driveline

Received: 2025-04-01 through 2026-05-26

The text includes references to warnings or diagnostic codes (4), charging or battery concerns (3), starting or stalling (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Fuel and propulsion

Received: 2024-09-23 through 2026-05-26

The text includes references to warnings or diagnostic codes (4), charging or battery concerns (4), inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 6 distinct reports

Body and closures

Received: 2024-10-23 through 2025-07-31

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Steering

Received: 2025-01-08 through 2026-02-07

The text includes references to warnings or diagnostic codes (1), software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Suspension, wheels, and tires

Received: 2025-01-08 through 2026-05-15

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Airbags, belts, and seating

Received: 2024-11-06

The text includes references to software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 45 distinct communications

Equipment and other reported systems

Communication dates: 2024-02-21 through 2026-09-18

The text includes references to charging or battery concerns (13), software or module updates (11), warnings or diagnostic codes (7). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 16 distinct communications

Electrical systems and software

Communication dates: 2024-02-28 through 2026-07-23

The text includes references to software or module updates (8), warnings or diagnostic codes (6), charging or battery concerns (6). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 10 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2024-07-26 through 2026-07-01

The text includes references to software or module updates (6), warnings or diagnostic codes (4), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Body and closures

Communication dates: 2025-06-05 through 2025-12-18

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Transmission and driveline

Communication dates: 2024-01-17 through 2025-11-26

The text includes references to warnings or diagnostic codes (1), software or module updates (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Engine and cooling

Communication dates: 2025-06-25 through 2026-05-26

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Fuel and propulsion

Communication dates: 2025-10-28 through 2026-07-09

The text includes references to charging or battery concerns (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Brakes and stability control

Communication dates: 2026-03-31

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Lighting and signals

Communication dates: 2026-05-08

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2026-06-11

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Airbags, belts, and seating

Communication dates: 2026-07-14

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · No closure date in index

Collisions Involving Ford BlueCruise

EA25001 · Opened 2025-01-17

The 2024 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA EA25001 — investigation history and official disposition

Agency record · Closed

Collisions Involving Ford BlueCruise

PE24012 · Opened 2024-04-25 · Closed 2025-01-17

The 2024 Mustang Mach-E is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency …”

Agency disposition and source

NHTSA PE24012 — investigation history and official disposition

Model year 2025

2025 Ford Mustang Mach-E

The 2025 Mustang Mach-E index includes 7 distinct safety campaigns, covering lighting and signals, transmission and driveline, electrical systems and software, body and closures, fuel and propulsion. Owner-report entries are most numerous in electrical systems and software (6) and equipment and other reported systems (4). 42 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

7 recall campaigns · 12 distinct complaint IDs · 42 communication IDs

Safety recalls

Safety recall

Exterior Lighting: Lighting Control Module

NHTSA 25V519000 · Reported 2025-08-08 · Manufacturer campaign 25C39

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles.

Remedy and status excerpt: Dealers will inspect and replace the LED Driver Modules, as necessary, free of charge. Ford's number for this recall is 25C39.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V519000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Automatic Transmission: Internal: Park Pawl

NHTSA 25V863000 · Reported 2025-12-12 · Manufacturer campaign 25C69

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles.

Remedy and status excerpt: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V863000 — official recall, affected vehicles, and remedy

Safety recall

Power Train: Automatic Transmission: Internal: Park Pawl

NHTSA 25V394000 · Reported 2025-06-13 · Manufacturer campaign 25C25

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The park rod may fail to engage when the vehicle is placed in the park (P) position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will replace the transmission park rod assembly, free of charge. Ford's number for this recall is 25C25.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V394000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Body Control Module: Software / Latches/Locks/Linkages: Doors: Latch

NHTSA 25V404000 · Reported 2025-06-13 · Manufacturer campaign 25S65

The campaign addresses injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Ford's number for this recall is 25S65.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V404000 — official recall, affected vehicles, and remedy

Safety recall

Exterior Lighting: Lighting Control Module

NHTSA 25V885000 · Reported 2025-12-18 · Manufacturer campaign 25C71

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The Light Driver Control Module B (LDCMB) may fail, preventing the turn signals, daytime running lights, low beam, and high beam headlights from illuminating. As such, these vehicles fail to comply with the requirements of …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2025-2026 Mustang Mache E vehicles.

Remedy and status excerpt: Ford will release an over-the-air (OTA) update or dealers will update the LDCMB software, free of charge. Ford's number for this recall is 25C71. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 12, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V885000 — official recall, affected vehicles, and remedy

Safety recall

Structure: Exterior Trim

NHTSA 26V487000 · Reported 2026-07-28 · Manufacturer campaign 26S56

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The rear side quarter window glass trim may be improperly secured, which can allow it to detach.”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles.

Remedy and status excerpt: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V487000 — official recall, affected vehicles, and remedy

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 26V582000 · Reported 2026-09-09 · Manufacturer campaign 26S68

The campaign addresses crash risk, fire risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair.

Remedy and status excerpt: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 26, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 26V582000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 6 distinct reports

Electrical systems and software

Received: 2025-08-09 through 2026-06-08

The text includes references to warnings or diagnostic codes (3), starting or stalling (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Equipment and other reported systems

Received: 2025-08-09 through 2026-06-12

The text includes references to warnings or diagnostic codes (1), software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Brakes and stability control

Received: 2025-09-05 through 2026-06-08

The text includes references to warnings or diagnostic codes (2), shifting or acceleration (2), starting or stalling (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Visibility, cameras, and driver assistance

Received: 2025-07-19 through 2026-06-08

The text includes references to warnings or diagnostic codes (1), software or module updates (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Transmission and driveline

Received: 2025-09-05 through 2025-12-11

The text includes references to starting or stalling (1), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Fuel and propulsion

Received: 2025-09-05

The text includes references to shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2026-01-02

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Body and closures

Received: 2026-05-18

The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 14 distinct communications

Equipment and other reported systems

Communication dates: 2025-03-26 through 2026-07-20

The text includes references to software or module updates (4), warnings or diagnostic codes (3), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 12 distinct communications

Electrical systems and software

Communication dates: 2025-06-25 through 2026-07-23

The text includes references to software or module updates (6), warnings or diagnostic codes (5), charging or battery concerns (5). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2025-09-04 through 2026-07-14

The text includes references to software or module updates (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Body and closures

Communication dates: 2025-11-20 through 2025-12-18

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Transmission and driveline

Communication dates: 2026-01-07 through 2026-09-18

The text includes references to charging or battery concerns (2), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Lighting and signals

Communication dates: 2026-03-23 through 2026-05-08

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Fuel and propulsion

Communication dates: 2025-10-28 through 2026-07-08

The text includes references to charging or battery concerns (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Model year 2026

2026 Ford Mustang Mach-E

The 2026 Mustang Mach-E index includes 2 distinct safety campaigns, covering transmission and driveline, lighting and signals. Owner-report entries are most numerous in brakes and stability control (1) and electrical systems and software (1). 12 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

2 recall campaigns · 1 distinct complaint IDs · 12 communication IDs

Safety recalls

Safety recall

Power Train: Automatic Transmission: Internal: Park Pawl

NHTSA 25V863000 · Reported 2025-12-12 · Manufacturer campaign 25C69

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles.

Remedy and status excerpt: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V863000 — official recall, affected vehicles, and remedy

Safety recall

Exterior Lighting: Lighting Control Module

NHTSA 25V885000 · Reported 2025-12-18 · Manufacturer campaign 25C71

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Ford Motor Company.

Reported condition: “The Light Driver Control Module B (LDCMB) may fail, preventing the turn signals, daytime running lights, low beam, and high beam headlights from illuminating. As such, these vehicles fail to comply with the requirements of …”

Scope, remedy, and official notice

Applicability in the source: Ford Motor Company (Ford) is recalling certain 2025-2026 Mustang Mache E vehicles.

Remedy and status excerpt: Ford will release an over-the-air (OTA) update or dealers will update the LDCMB software, free of charge. Ford's number for this recall is 25C71. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 12, 2026.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V885000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 1 distinct reports

Brakes and stability control

Received: 2026-06-15

The text includes references to software or module updates (1), charging or battery concerns (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Electrical systems and software

Received: 2026-06-15

The text includes references to software or module updates (1), charging or battery concerns (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Lighting and signals

Received: 2026-06-15

The text includes references to software or module updates (1), charging or battery concerns (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 4 distinct communications

Electrical systems and software

Communication dates: 2026-03-16 through 2026-07-20

The text includes references to software or module updates (3), warnings or diagnostic codes (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Equipment and other reported systems

Communication dates: 2026-04-23 through 2026-08-27

The text includes references to software or module updates (3), charging or battery concerns (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Fuel and propulsion

Communication dates: 2026-07-08 through 2026-07-23

The text includes references to charging or battery concerns (2), warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2026-05-08

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Airbags, belts, and seating

Communication dates: 2026-07-14

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2026-08-05

The text includes references to warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Repair chronology

Turn every Mustang Mach-E visit into a usable timeline.

Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.

Keep visits marked “could not duplicate,” “operating as designed,” or “no fault found.” Those entries may still show that the concern was reported and that an opportunity to inspect was provided.

1Date and mileage
2Complaint in the driver’s words
3Diagnosis and testing performed
4Parts, software, or correction
5Days unavailable and post-repair result

California legal framework

The statute applies to the evidence—not the badge.

California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.

01

Applicable warranty

Identify the written coverage in effect when the concern was presented.

02

Repair opportunity

Show when and how the manufacturer or authorized facility received the vehicle.

03

Substantial impairment

Document the effect on use, value, or safety rather than relying on labels.

04

Remedy analysis

Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.

Warranty and escalation record

Separate the Ford Mustang Mach-E warranty from other contracts.

A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”

Save every Ford dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.

Continue the research path

Move from the model to the controlling issue.

Manufacturer independence notice: Ford and Mustang Mach-E names and trademarks belong to their respective owner and are used only for identification and informational purposes. Echelon Law, APC is not affiliated with or endorsed by Ford. Inclusion does not assert that the model has a defect.

Clear answers

Ford Mustang Mach-E lemon law questions

Can a Ford Mustang Mach-E qualify under California lemon law?

It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.

How many Mustang Mach-E repair attempts are required?

There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.

Does a recall or service campaign prove that my Mustang Mach-E is a lemon?

No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.

What Ford Mustang Mach-E records should I save?

Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.

Can a used or leased Mustang Mach-E qualify?

Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.

What remedies may be available for a qualifying Ford Mustang Mach-E?

Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.

Free case review

Does your Ford Mustang Mach-E keep going back for repair?

Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.