Transmission, shifting, or drivability
Note hesitation, harsh engagement, slipping, vibration, or loss of response and the exact conditions in which it occurs.
Cadillac model guide
If your Cadillac CT5 keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.
Free case review
Share a few details. The firm will contact you to discuss possible next steps.
Independent model research guide
Use this page as a document-building path for the exact vehicle—not as a substitute for its warranty, VIN record, final repair orders, or legal advice based on the facts.
Badges and model names do not always identify the complete drivetrain or warranty package. Confirm the build data and coverage before comparing another vehicle’s history.
Model-aware documentation
These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.
Note hesitation, harsh engagement, slipping, vibration, or loss of response and the exact conditions in which it occurs.
Save photographs of warning lights, no-start events, battery replacements, diagnostic codes, and modules tested or replaced.
Identify update or calibration numbers, failed features, reset attempts, and whether the same symptom returned after programming.
Document unavailable features, false alerts, braking or steering interventions, sensor conditions, and dealer test results.
Describe pulling, noise, vibration, loss of assist, uneven response, and any effect on predictable control of the vehicle.
Track weak cooling or heating, odors, intermittent operation, ambient conditions, and parts or refrigerant work performed.
Vehicle safety and service records
Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.
Indexed source review: September 24, 2026 · Model-year window: 2021–2026
Model year 2021
The 2021 CT5 index includes 4 distinct safety campaigns, covering airbags, belts, and seating, electrical systems and software, transmission and driveline. Owner-report entries are most numerous in electrical systems and software (12) and body and closures (6). 794 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recall
The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.”
Applicability in the source: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles.
Remedy and status excerpt: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. GM's number for this recall is N212342780.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 21V611000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.”
Applicability in the source: General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles.
Remedy and status excerpt: The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. GM's number for this recall is N212338110.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 21V421000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and …”
Applicability in the source: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles.
Remedy and status excerpt: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 22V903000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The transmission may become damaged internally and cause the wheels to lock-up.”
Applicability in the source: General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission.
Remedy and status excerpt: Dealers will install transmission control module monitoring software, free of charge. GM's number for this recall is N242480630.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 25V148000 — official recall, affected vehicles, and remedy
Consumer allegations · 12 distinct reports
The text includes references to software or module updates (1), charging or battery concerns (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 6 distinct reports
The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 4 distinct reports
The text includes references to noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 2 distinct reports
The text includes references to inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 3 distinct reports
The text includes references to warnings or diagnostic codes (1), noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 3 distinct reports
The text includes references to shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to inspection or repair procedures (2), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1), noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 277 distinct communications
The text includes references to warnings or diagnostic codes (24), software or module updates (15), charging or battery concerns (12). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 145 distinct communications
The text includes references to warnings or diagnostic codes (22), inspection or repair procedures (14), leaks or water entry (13). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 130 distinct communications
The text includes references to charging or battery concerns (27), software or module updates (18), warnings or diagnostic codes (12). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 61 distinct communications
The text includes references to noise or vibration (15), shifting or acceleration (11), warnings or diagnostic codes (9). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 54 distinct communications
The text includes references to noise or vibration (7), software or module updates (4), leaks or water entry (4). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 36 distinct communications
The text includes references to noise or vibration (7), software or module updates (3), inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 24 distinct communications
The text includes references to warnings or diagnostic codes (4), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 24 distinct communications
The text includes references to warnings or diagnostic codes (2), leaks or water entry (2), starting or stalling (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 16 distinct communications
The text includes references to noise or vibration (5), warnings or diagnostic codes (2), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 10 distinct communications
The text includes references to noise or vibration (2), inspection or repair procedures (2), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 9 distinct communications
The text includes references to warnings or diagnostic codes (2), starting or stalling (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 8 distinct communications
The text includes references to leaks or water entry (4), warnings or diagnostic codes (3), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Agency record · Closed
The 2021 CT5 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.
Agency summary excerpt: “On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles …”
In view of the low rate, and the nature of early-life failure, the high detectability of failures, and low potential hazard to drivers, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers: 11537927, 11528888, 11525020, 11521401, 11506057, 11493107, 11486767, 11441525, 11433146, 11425658, 11423440, 11385267, 11376429, 11373466, 11366995.
NHTSA PE21010 — investigation history and official disposition
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine General Motors has issued the Safety Recall No. 21V-611 concerning the deployment of the curtain air bags. (Recall link - https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V611-2548.PDF )
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine General Motors has issued the Safety Recall No. 21V-611 concerning the deployment of the curtain air bags. (Recall link - https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V611-2548.PDF )
Model year 2022
The 2022 CT5 index includes 2 distinct safety campaigns, covering airbags, belts, and seating, electrical systems and software. Owner-report entries are most numerous in suspension, wheels, and tires (3) and body and closures (3). 711 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recall
The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.”
Applicability in the source: General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles.
Remedy and status excerpt: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. GM's number for this recall is N212342780.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 21V611000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and …”
Applicability in the source: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles.
Remedy and status excerpt: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 22V903000 — official recall, affected vehicles, and remedy
Consumer allegations · 3 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 3 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 244 distinct communications
The text includes references to warnings or diagnostic codes (18), charging or battery concerns (16), software or module updates (8). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 131 distinct communications
The text includes references to leaks or water entry (16), noise or vibration (15), warnings or diagnostic codes (14). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 117 distinct communications
The text includes references to charging or battery concerns (27), software or module updates (17), warnings or diagnostic codes (16). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 46 distinct communications
The text includes references to noise or vibration (16), starting or stalling (7), warnings or diagnostic codes (5). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 38 distinct communications
The text includes references to noise or vibration (5), software or module updates (3), leaks or water entry (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 24 distinct communications
The text includes references to noise or vibration (2), inspection or repair procedures (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 22 distinct communications
The text includes references to noise or vibration (6), inspection or repair procedures (3), warnings or diagnostic codes (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 22 distinct communications
The text includes references to software or module updates (6), warnings or diagnostic codes (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 21 distinct communications
The text includes references to inspection or repair procedures (2), starting or stalling (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 19 distinct communications
The text includes references to warnings or diagnostic codes (2), noise or vibration (2), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 18 distinct communications
The text includes references to warnings or diagnostic codes (3), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 9 distinct communications
The text includes references to leaks or water entry (4), warnings or diagnostic codes (2), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine General Motors has issued the Safety Recall No. 21V-611 concerning the deployment of the curtain air bags. (Recall link - https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V611-2548.PDF )
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine General Motors has issued the Safety Recall No. 21V-611 concerning the deployment of the curtain air bags. (Recall link - https://static.nhtsa.gov/odi/rcl/2021/RCLRPT-21V611-2548.PDF )
Model year 2023
The 2023 CT5 index includes 1 distinct safety campaign, covering electrical systems and software. Owner-report entries are most numerous in transmission and driveline (5) and suspension, wheels, and tires (3). 510 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and …”
Applicability in the source: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles.
Remedy and status excerpt: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 22V903000 — official recall, affected vehicles, and remedy
Consumer allegations · 5 distinct reports
The text includes references to shifting or acceleration (5), warnings or diagnostic codes (3). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 3 distinct reports
The text includes references to inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 1 distinct reports
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 195 distinct communications
The text includes references to warnings or diagnostic codes (19), charging or battery concerns (14), software or module updates (9). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 93 distinct communications
The text includes references to noise or vibration (11), leaks or water entry (11), inspection or repair procedures (10). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 85 distinct communications
The text includes references to charging or battery concerns (27), software or module updates (12), warnings or diagnostic codes (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 42 distinct communications
The text includes references to warnings or diagnostic codes (8), noise or vibration (8), starting or stalling (4). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 25 distinct communications
The text includes references to noise or vibration (3), leaks or water entry (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 17 distinct communications
The text includes references to software or module updates (5), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 13 distinct communications
The text includes references to software or module updates (4), warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 10 distinct communications
The text includes references to warnings or diagnostic codes (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 9 distinct communications
The text includes references to starting or stalling (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 8 distinct communications
The text includes references to warnings or diagnostic codes (3), inspection or repair procedures (2), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 8 distinct communications
The text includes references to noise or vibration (1), leaks or water entry (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 5 distinct communications
The text includes references to leaks or water entry (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
Model year 2024
No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. Owner-report entries are most numerous in body and closures (1) and airbags, belts, and seating (1). 380 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 169 distinct communications
The text includes references to warnings or diagnostic codes (16), software or module updates (11), charging or battery concerns (7). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 71 distinct communications
The text includes references to leaks or water entry (13), warnings or diagnostic codes (5), inspection or repair procedures (5). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 51 distinct communications
The text includes references to charging or battery concerns (19), software or module updates (4), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 25 distinct communications
The text includes references to noise or vibration (5), warnings or diagnostic codes (4), shifting or acceleration (4). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 19 distinct communications
The text includes references to leaks or water entry (2), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 10 distinct communications
The text includes references to starting or stalling (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 10 distinct communications
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 9 distinct communications
The text includes references to warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 6 distinct communications
The text includes references to noise or vibration (2), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 4 distinct communications
The text includes references to leaks or water entry (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 4 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 2 distinct communications
The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
Model year 2025
No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. Owner-report entries are most numerous in equipment and other reported systems (4) and visibility, cameras, and driver assistance (3). 336 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Consumer allegations · 4 distinct reports
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 3 distinct reports
The text includes references to noise or vibration (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 2 distinct reports
The text includes references to shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 219 distinct communications
The text includes references to software or module updates (26), warnings or diagnostic codes (17), inspection or repair procedures (11). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 40 distinct communications
The text includes references to leaks or water entry (5), inspection or repair procedures (5), warnings or diagnostic codes (4). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 31 distinct communications
The text includes references to charging or battery concerns (9), software or module updates (5), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 11 distinct communications
The text includes references to leaks or water entry (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 11 distinct communications
The text includes references to noise or vibration (3), warnings or diagnostic codes (2), starting or stalling (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 11 distinct communications
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 4 distinct communications
The text includes references to starting or stalling (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 3 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 3 distinct communications
The text includes references to noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 2 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
The text includes references to leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
Model year 2026
The 2026 CT5 index includes 1 distinct safety campaign, covering equipment and other reported systems. Owner-report entries are most numerous in visibility, cameras, and driver assistance (4) and equipment and other reported systems (3). 105 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recall
The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by General Motors, LLC.
Reported condition: “The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard …”
Applicability in the source: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles.
Remedy and status excerpt: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 26V114000 — official recall, affected vehicles, and remedy
Consumer allegations · 4 distinct reports
The text includes references to shifting or acceleration (2), software or module updates (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 3 distinct reports
The text includes references to shifting or acceleration (3), warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 95 distinct communications
The text includes references to software or module updates (14), warnings or diagnostic codes (9), inspection or repair procedures (6). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 4 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 3 distinct communications
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Source cautions: These ratings apply to vehicles without a V6 Engine
Repair chronology
Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.
If the same symptom is described differently across repair orders, add a private comparison note without altering the original records. Consistent chronology helps identify whether the condition truly recurred.
California legal framework
California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.
Identify the written coverage in effect when the concern was presented.
Show when and how the manufacturer or authorized facility received the vehicle.
Document the effect on use, value, or safety rather than relying on labels.
Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.
Warranty and escalation record
A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”
Save every Cadillac dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.
Primary and practical sources
More Cadillac guides
Clear answers
It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.
There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.
No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.
Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.
Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.
Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.
Free case review
Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.