Software, displays, cameras, and connectivity
Identify update or calibration numbers, failed features, reset attempts, and whether the same symptom returned after programming.
Ram model guide
Ram ProMaster City Lemon Law Claims
If your Ram ProMaster City keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.
- Model- and configuration-aware evidence guide
- California warranty and repair framework
- Primary legal and vehicle-safety sources
Free case review
Tell us what happened.
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Independent model research guide
Build the Ram ProMaster City repair record before drawing conclusions.
Use this page as a document-building path for the exact vehicle—not as a substitute for its warranty, VIN record, final repair orders, or legal advice based on the facts.
Badges and model names do not always identify the complete drivetrain or warranty package. Confirm the build data and coverage before comparing another vehicle’s history.
Model-aware documentation
Issue categories to document for a Ram ProMaster City.
These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.
Driver-assistance and safety-system alerts
Document unavailable features, false alerts, braking or steering interventions, sensor conditions, and dealer test results.
Braking, steering, or suspension behavior
Describe pulling, noise, vibration, loss of assist, uneven response, and any effect on predictable control of the vehicle.
Water intrusion, seals, noise, or vibration
Photograph the location and resulting damage, note weather conditions, and preserve any leak testing or body-repair findings.
Doors, liftgate, seating, or cabin systems
Record obstruction warnings, latch or sensor behavior, intermittent operation, adjustments, and parts replaced.
Climate control and thermal performance
Track weak cooling or heating, odors, intermittent operation, ambient conditions, and parts or refrigerant work performed.
Vehicle safety and service records
Ram ProMaster City: NHTSA records by model year
Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.
Indexed source review: September 24, 2026 · Model-year window: 2021–2026
Model year 2021
2021 Ram ProMaster City
The 2021 ProMaster City index includes 3 distinct safety campaigns, covering lighting and signals, airbags, belts, and seating, brakes and stability control. Owner-report entries are most numerous in engine and cooling (3) and equipment and other reported systems (1). 62 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recalls
Safety recall
Exterior Lighting: Turn Signal
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Chrysler (FCA US, LLC).
Reported condition: “If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle …”
Scope, remedy, and official notice
Applicability in the source: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles.
Remedy and status excerpt: Dealers will update the Body Controller Module (BCM) software, free of charge. FCA US LLC's number for this recall is Y71.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 21V728000 — official recall, affected vehicles, and remedy
Safety recall
Seat Belts: Rear/Other: Retractor / Seat Belts: Front: Retractor / Seat Belts
The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Chrysler (FCA US, LLC).
Reported condition: “The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard …”
Scope, remedy, and official notice
Applicability in the source: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles.
Remedy and status excerpt: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. FCA US LLC's number for this recall is Y61.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 21V699000 — official recall, affected vehicles, and remedy
Safety recall
Service Brakes, Hydraulic: Antilock/Traction Control/Electronic Limited Slip: Control Unit/Module
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Chrysler (FCA US, LLC).
Reported condition: “The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.”
Scope, remedy, and official notice
Applicability in the source: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles.
Remedy and status excerpt: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 21V147000 — official recall, affected vehicles, and remedy
Owner-reported concerns
Consumer allegations · 3 distinct reports
Engine and cooling
The text includes references to warnings or diagnostic codes (1), leaks or water entry (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Source examples and record coverage
- NHTSA complaint 11459396 — 2022-04-03
- NHTSA complaint 11630396 — 2024-12-12
- NHTSA complaint 11630399 — 2024-12-12
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
Equipment and other reported systems
The text includes references to warnings or diagnostic codes (1), noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
Airbags, belts, and seating
The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
Lighting and signals
The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Manufacturer communications and service bulletins
Service information · 20 distinct communications
Electrical systems and software
The text includes references to charging or battery concerns (9), warnings or diagnostic codes (5), starting or stalling (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10221787 — bulletin 9003637, 2020-08-19
- NHTSA 10223079 — bulletin S1708000118, 2022-03-09
- NHTSA 11025515 — bulletin S2508000102, 2025-11-07
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 11 distinct communications
Engine and cooling
The text includes references to leaks or water entry (5), starting or stalling (1), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10190667 — bulletin S1809000007 Rev., 2021-03-31
- NHTSA 10212446 — bulletin 75490, 2021-06-22
- NHTSA 11000824 — bulletin 9100338REV1, 2024-05-21
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 10 distinct communications
Equipment and other reported systems
The text includes references to leaks or water entry (2), charging or battery concerns (2), starting or stalling (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10220891 — bulletin S2124000004, 2021-03-16
- NHTSA 10225287 — bulletin 3100122, 2022-08-19
- NHTSA 10243209 — bulletin 93120, 2023-08-30
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 7 distinct communications
Transmission and driveline
The text includes references to warnings or diagnostic codes (3), starting or stalling (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10221097 — bulletin 9004009, 2021-04-07
- NHTSA 10221288 — bulletin S2125000002, 2021-06-18
- NHTSA 11024056 — bulletin 21-040-25, 2025-10-02
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 5 distinct communications
Body and closures
The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10194037 — bulletin 21-015-21, 2021-04-01
- NHTSA 10225424 — bulletin 3100122, 2022-08-19
- NHTSA 11023326 — bulletin 23-008-25 REV. A, 2025-09-18
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 4 distinct communications
Visibility, cameras, and driver assistance
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10212438 — bulletin 75446, 2021-06-17
- NHTSA 10241146 — bulletin 2400623, 2023-06-30
- NHTSA 10243271 — bulletin 2400623, 2023-08-24
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 4 distinct communications
Suspension, wheels, and tires
The text includes references to leaks or water entry (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 10212445 — bulletin 75745, 2021-06-30
- NHTSA 11018676 — bulletin 02-002-25, 2025-05-21
- NHTSA 11023168 — bulletin 02-002-25 REV. A, 2025-09-12
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 1 distinct communications
Lighting and signals
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Configuration-specific safety information
NHTSA safety-data entry
VAN · FWD
The indexed entry does not supply the principal star-rating values shown in this review. An equipment listing is not a crash-test rating.
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
NHTSA safety-rating dataset — 2021 Ram ProMaster City, VAN · FWD
Model year 2022
2022 Ram ProMaster City
No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. Owner-report entries are most numerous in engine and cooling (2) and transmission and driveline (1). 9 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Owner-reported concerns
Consumer allegations · 2 distinct reports
Engine and cooling
The text includes references to warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 1 distinct reports
Transmission and driveline
The text includes references to warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
Electrical systems and software
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Manufacturer communications and service bulletins
Service information · 4 distinct communications
Electrical systems and software
The text includes references to warnings or diagnostic codes (2), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 11017878 — bulletin S2008000088 REV.A, 2025-05-04
- NHTSA 11026549 — bulletin 08-394-25, 2025-12-05
- NHTSA 11026677 — bulletin 08-394-25 REV. A, 2025-12-12
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 2 distinct communications
Suspension, wheels, and tires
The text includes references to leaks or water entry (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 11018676 — bulletin 02-002-25, 2025-05-21
- NHTSA 11023168 — bulletin 02-002-25 REV. A, 2025-09-12
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 2 distinct communications
Body and closures
The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
- NHTSA 11021029 — bulletin 23-006-25 REV. B, 2025-07-24
- NHTSA 11023326 — bulletin 23-008-25 REV. A, 2025-09-18
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
Transmission and driveline
The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Source examples and record coverage
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Configuration-specific safety information
NHTSA safety-data entry
VAN · FWD
The indexed entry does not supply the principal star-rating values shown in this review. An equipment listing is not a crash-test rating.
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
NHTSA safety-rating dataset — 2022 Ram ProMaster City, VAN · FWD
Repair chronology
Turn every ProMaster City visit into a usable timeline.
Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.
Keep visits marked “could not duplicate,” “operating as designed,” or “no fault found.” Those entries may still show that the concern was reported and that an opportunity to inspect was provided.
1Date and mileage
2Complaint in the driver’s words
3Diagnosis and testing performed
4Parts, software, or correction
5Days unavailable and post-repair result
California legal framework
The statute applies to the evidence—not the badge.
California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.
Applicable warranty
Identify the written coverage in effect when the concern was presented.
Repair opportunity
Show when and how the manufacturer or authorized facility received the vehicle.
Substantial impairment
Document the effect on use, value, or safety rather than relying on labels.
Remedy analysis
Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.
Warranty and escalation record
Separate the Ram ProMaster City warranty from other contracts.
A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”
Save every Ram dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.
Primary and practical sources
Verify the law, vehicle, and warranty separately.
More Ram guides
Browse other models.
Clear answers
Ram ProMaster City lemon law questions
Can a Ram ProMaster City qualify under California lemon law?
It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.
How many ProMaster City repair attempts are required?
There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.
Does a recall or service campaign prove that my ProMaster City is a lemon?
No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.
What Ram ProMaster City records should I save?
Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.
Can a used or leased ProMaster City qualify?
Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.
What remedies may be available for a qualifying Ram ProMaster City?
Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.
Free case review
Does your Ram ProMaster City keep going back for repair?
Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.