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Polestar model guide

Polestar 2 Lemon Law Claims

If your Polestar 2 keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.

  • Model- and configuration-aware evidence guide
  • California warranty and repair framework
  • Primary legal and vehicle-safety sources

Free case review

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Your information is used only to evaluate and respond to your inquiry. Acceptance and fee terms are determined solely by a written agreement.

Independent model research guide

Build the Polestar 2 repair record before drawing conclusions.

The goal of this model page is practical: confirm vehicle identity, preserve the repair chronology, connect recurring symptoms, and identify the records needed for a fact-specific California lemon law review.

Warranty limits may differ by component and may be affected by the in-service date and mileage. Start with the booklet and written coverage supplied for this vehicle.

Model-aware documentation

Issue categories to document for a Polestar 2.

These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.

01

Climate control and thermal performance

Track weak cooling or heating, odors, intermittent operation, ambient conditions, and parts or refrigerant work performed.

02

High-voltage battery and energy storage

Preserve range or state-of-charge readings, battery warnings, reduced-power events, module data, and thermal-system findings.

03

Charging, charge-port, or onboard-charger operation

Record charger type, location, temperature, error message, charge rate, cable used, and whether another charger was tested.

04

Electric propulsion and reduced-power events

Note loss of propulsion, reduced-power messages, shutdowns, restart behavior, road conditions, and diagnostic work performed.

05

Electrical power and recurring warnings

Save photographs of warning lights, no-start events, battery replacements, diagnostic codes, and modules tested or replaced.

06

Software, displays, cameras, and connectivity

Identify update or calibration numbers, failed features, reset attempts, and whether the same symptom returned after programming.

Vehicle safety and service records

Polestar 2: NHTSA records by model year

Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.

Indexed source review: September 24, 2026 · Model-year window: 2021–2026

Model year 2021

2021 Polestar 2

The 2021 2 index includes 5 distinct safety campaigns, covering fuel and propulsion, electrical systems and software, visibility, cameras, and driver assistance, brakes and stability control. Owner-report entries are most numerous in visibility, cameras, and driver assistance (123) and equipment and other reported systems (15). 170 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

5 recall campaigns · 146 distinct complaint IDs · 170 communication IDs

Safety recalls

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 21V110000 · Reported 2021-02-24 · Manufacturer campaign R10079

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles.

Remedy and status excerpt: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Polestar's number for this recall is R10079.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V110000 — official recall, affected vehicles, and remedy

Safety recall

Equipment: Electrical: Infotainment: Software / Back Over Prevention: Sensing System: Camera

NHTSA 24V477000 · Reported 2024-06-26 · Manufacturer campaign RP1016

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles.

Remedy and status excerpt: Polestar has released an over-the-air IHU software update, free of charge. Polestar's number for this recall is RP1016.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V477000 — official recall, affected vehicles, and remedy

Safety recall

Service Brakes / Service Brakes, Hydraulic: Power Assist: Electric: Control Module: Software

NHTSA 25V409000 · Reported 2025-07-02 · Manufacturer campaign RP1061

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles.

Remedy and status excerpt: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Polestar's number for this recall is RP1061.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V409000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V615000 · Reported 2025-09-15 · Manufacturer campaign RP1069

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V615000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V280000 · Reported 2025-04-25 · Manufacturer campaign RP1056

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V280000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 123 distinct reports

Visibility, cameras, and driver assistance

Received: 2024-05-13 through 2026-06-24

The text includes references to software or module updates (62), shifting or acceleration (9), warnings or diagnostic codes (5). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 15 distinct reports

Equipment and other reported systems

Received: 2024-05-13 through 2026-03-03

The text includes references to software or module updates (5), charging or battery concerns (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Electrical systems and software

Received: 2024-07-30 through 2026-05-06

The text includes references to software or module updates (4), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Airbags, belts, and seating

Received: 2022-02-03 through 2026-05-06

The text includes references to warnings or diagnostic codes (1), software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Suspension, wheels, and tires

Received: 2023-07-12 through 2025-11-20

The text includes references to inspection or repair procedures (2), noise or vibration (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Fuel and propulsion

Received: 2025-09-22 through 2026-03-03

The text includes references to software or module updates (1), charging or battery concerns (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Steering

Received: 2025-09-23 through 2025-11-20

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Body and closures

Received: 2025-07-11

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Brakes and stability control

Received: 2025-12-08

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Engine and cooling

Received: 2025-12-08

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Transmission and driveline

Received: 2026-08-05

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 71 distinct communications

Equipment and other reported systems

Communication dates: 2020-09-16 through 2026-07-24

The text includes references to software or module updates (9), warnings or diagnostic codes (6), noise or vibration (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 55 distinct communications

Electrical systems and software

Communication dates: 2020-09-18 through 2026-05-23

The text includes references to software or module updates (20), charging or battery concerns (19), warnings or diagnostic codes (7). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 10 distinct communications

Suspension, wheels, and tires

Communication dates: 2021-02-19 through 2025-01-11

The text includes references to noise or vibration (4), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 9 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2021-03-06 through 2024-08-13

The text includes references to software or module updates (4), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Body and closures

Communication dates: 2020-11-05 through 2025-02-06

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Transmission and driveline

Communication dates: 2020-11-14 through 2026-05-02

The text includes references to warnings or diagnostic codes (3), software or module updates (3), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Lighting and signals

Communication dates: 2025-02-27 through 2026-05-06

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Engine and cooling

Communication dates: 2020-11-25 through 2021-07-26

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Airbags, belts, and seating

Communication dates: 2021-07-21 through 2022-03-24

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Steering

Communication dates: 2020-12-09

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Brakes and stability control

Communication dates: 2021-02-23

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Fuel and propulsion

Communication dates: 2025-10-31

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Pedestrian alert sounds

DP22005 · Opened 2023-01-27 · Closed 2023-08-07

The 2021 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under …”

Agency disposition and source

On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

NHTSA DP22005 — investigation history and official disposition

Agency record · Closed

Loss of rear-view camera image

RQ25004 · Opened 2025-07-09 · Closed 2026-08-28

The 2021 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which …”

Agency disposition and source

ODI is closing this RQ following manufacturer action in the form of Recall 25V-615. The Agency will continue to monitor the remedy and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ25004 — investigation history and official disposition

Model year 2022

2022 Polestar 2

The 2022 2 index includes 4 distinct safety campaigns, covering fuel and propulsion, electrical systems and software, visibility, cameras, and driver assistance. Owner-report entries are most numerous in visibility, cameras, and driver assistance (233) and electrical systems and software (46). 135 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

4 recall campaigns · 305 distinct complaint IDs · 135 communication IDs

Safety recalls

Safety recall

Electrical System: Propulsion System: Traction Battery: Management System/Energy Control Module (bms/Becm): Software

NHTSA 21V110000 · Reported 2021-02-24 · Manufacturer campaign R10079

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles.

Remedy and status excerpt: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Polestar's number for this recall is R10079.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 21V110000 — official recall, affected vehicles, and remedy

Safety recall

Equipment: Electrical: Infotainment: Software / Back Over Prevention: Sensing System: Camera

NHTSA 24V477000 · Reported 2024-06-26 · Manufacturer campaign RP1016

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles.

Remedy and status excerpt: Polestar has released an over-the-air IHU software update, free of charge. Polestar's number for this recall is RP1016.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V477000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V615000 · Reported 2025-09-15 · Manufacturer campaign RP1069

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V615000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V280000 · Reported 2025-04-25 · Manufacturer campaign RP1056

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V280000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 233 distinct reports

Visibility, cameras, and driver assistance

Received: 2022-02-19 through 2026-07-01

The text includes references to software or module updates (112), warnings or diagnostic codes (19), shifting or acceleration (13). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 46 distinct reports

Electrical systems and software

Received: 2022-02-09 through 2026-08-31

The text includes references to charging or battery concerns (12), software or module updates (8), warnings or diagnostic codes (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 44 distinct reports

Equipment and other reported systems

Received: 2022-02-09 through 2026-04-19

The text includes references to software or module updates (13), inspection or repair procedures (6), shifting or acceleration (4). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 9 distinct reports

Fuel and propulsion

Received: 2022-03-12 through 2026-08-31

The text includes references to software or module updates (5), charging or battery concerns (4), warnings or diagnostic codes (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Suspension, wheels, and tires

Received: 2022-01-02 through 2026-05-04

The text includes references to noise or vibration (3), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 5 distinct reports

Transmission and driveline

Received: 2023-04-05 through 2026-05-31

The text includes references to warnings or diagnostic codes (1), noise or vibration (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Brakes and stability control

Received: 2022-01-22 through 2025-06-19

The text includes references to noise or vibration (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Body and closures

Received: 2025-10-21 through 2026-04-30

The text includes references to noise or vibration (1), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Lighting and signals

Received: 2022-04-22 through 2026-06-24

The text includes references to leaks or water entry (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Airbags, belts, and seating

Received: 2022-02-07 through 2026-01-03

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Steering

Received: 2025-03-25

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Engine and cooling

Received: 2026-05-31

The text includes references to software or module updates (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 57 distinct communications

Equipment and other reported systems

Communication dates: 2021-01-27 through 2026-07-24

The text includes references to software or module updates (12), warnings or diagnostic codes (7), noise or vibration (5). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 42 distinct communications

Electrical systems and software

Communication dates: 2021-03-12 through 2026-05-23

The text includes references to software or module updates (15), charging or battery concerns (11), warnings or diagnostic codes (5). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 8 distinct communications

Suspension, wheels, and tires

Communication dates: 2021-02-19 through 2025-01-11

The text includes references to noise or vibration (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 8 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2021-03-06 through 2024-08-13

The text includes references to software or module updates (4), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 6 distinct communications

Transmission and driveline

Communication dates: 2021-12-06 through 2026-05-02

The text includes references to warnings or diagnostic codes (3), software or module updates (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Lighting and signals

Communication dates: 2025-02-27 through 2026-05-06

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Body and closures

Communication dates: 2021-02-23 through 2025-02-06

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Fuel and propulsion

Communication dates: 2025-10-31 through 2026-01-13

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Brakes and stability control

Communication dates: 2021-02-23

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Airbags, belts, and seating

Communication dates: 2021-07-21

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Engine and cooling

Communication dates: 2021-07-19

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Pedestrian alert sounds

DP22005 · Opened 2023-01-27 · Closed 2023-08-07

The 2022 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under …”

Agency disposition and source

On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

NHTSA DP22005 — investigation history and official disposition

Agency record · Closed

Loss of rear-view camera image

RQ25004 · Opened 2025-07-09 · Closed 2026-08-28

The 2022 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which …”

Agency disposition and source

ODI is closing this RQ following manufacturer action in the form of Recall 25V-615. The Agency will continue to monitor the remedy and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ25004 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

5 HB · FWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2022 Polestar 2, 5 HB · FWD

NHTSA safety-data entry

5 HB · AWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2022 Polestar 2, 5 HB · AWD

Model year 2023

2023 Polestar 2

The 2023 2 index includes 4 distinct safety campaigns, covering suspension, wheels, and tires, electrical systems and software, visibility, cameras, and driver assistance. Owner-report entries are most numerous in visibility, cameras, and driver assistance (94) and equipment and other reported systems (15). 103 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

4 recall campaigns · 114 distinct complaint IDs · 103 communication IDs

Safety recalls

Safety recall

Suspension: Front: Control Arm: Lower Ball Joint

NHTSA 23V476000 · Reported 2023-07-12 · Manufacturer campaign R10245

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2023 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Polestar's number for this recall is R10245.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 23V476000 — official recall, affected vehicles, and remedy

Safety recall

Equipment: Electrical: Infotainment: Software / Back Over Prevention: Sensing System: Camera

NHTSA 24V477000 · Reported 2024-06-26 · Manufacturer campaign RP1016

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles.

Remedy and status excerpt: Polestar has released an over-the-air IHU software update, free of charge. Polestar's number for this recall is RP1016.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V477000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V615000 · Reported 2025-09-15 · Manufacturer campaign RP1069

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V615000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V280000 · Reported 2025-04-25 · Manufacturer campaign RP1056

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V280000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 94 distinct reports

Visibility, cameras, and driver assistance

Received: 2023-10-15 through 2026-07-08

The text includes references to software or module updates (50), warnings or diagnostic codes (8), inspection or repair procedures (7). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 15 distinct reports

Equipment and other reported systems

Received: 2024-04-02 through 2026-02-11

The text includes references to software or module updates (7), warnings or diagnostic codes (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 7 distinct reports

Electrical systems and software

Received: 2024-05-23 through 2026-02-11

The text includes references to shifting or acceleration (2), warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Fuel and propulsion

Received: 2024-05-23 through 2024-08-12

The text includes references to warnings or diagnostic codes (1), charging or battery concerns (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Airbags, belts, and seating

Received: 2024-01-31 through 2024-02-17

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Brakes and stability control

Received: 2024-05-23 through 2024-08-12

The text includes references to shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Transmission and driveline

Received: 2024-08-12 through 2026-02-11

The text includes references to shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Body and closures

Received: 2024-08-12 through 2026-05-08

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 2 distinct reports

Lighting and signals

Received: 2025-07-14

The text includes references to inspection or repair procedures (2), warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Steering

Received: 2023-11-18

The text includes references to noise or vibration (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Suspension, wheels, and tires

Received: 2023-11-18

The text includes references to noise or vibration (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Engine and cooling

Received: 2025-06-24

The text includes references to shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 40 distinct communications

Electrical systems and software

Communication dates: 2022-12-01 through 2026-05-23

The text includes references to software or module updates (16), charging or battery concerns (10), warnings or diagnostic codes (5). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 39 distinct communications

Equipment and other reported systems

Communication dates: 2023-01-06 through 2026-07-24

The text includes references to software or module updates (10), warnings or diagnostic codes (6), noise or vibration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 7 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2023-01-06 through 2024-08-13

The text includes references to software or module updates (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Transmission and driveline

Communication dates: 2023-09-08 through 2026-05-02

The text includes references to warnings or diagnostic codes (3), software or module updates (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Lighting and signals

Communication dates: 2025-02-27 through 2026-05-06

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 4 distinct communications

Suspension, wheels, and tires

Communication dates: 2023-10-20 through 2025-01-11

The text includes references to noise or vibration (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Fuel and propulsion

Communication dates: 2025-10-31 through 2026-01-13

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2025-02-06

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Loss of rear-view camera image

RQ25004 · Opened 2025-07-09 · Closed 2026-08-28

The 2023 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which …”

Agency disposition and source

ODI is closing this RQ following manufacturer action in the form of Recall 25V-615. The Agency will continue to monitor the remedy and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ25004 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

5 HB · FWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2023 Polestar 2, 5 HB · FWD

NHTSA safety-data entry

5 HB · AWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2023 Polestar 2, 5 HB · AWD

Model year 2024

2024 Polestar 2

The 2024 2 index includes 5 distinct safety campaigns, covering airbags, belts, and seating, electrical systems and software, visibility, cameras, and driver assistance, brakes and stability control. Owner-report entries are most numerous in visibility, cameras, and driver assistance (17) and electrical systems and software (4). 83 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

5 recall campaigns · 24 distinct complaint IDs · 83 communication IDs

Safety recalls

Safety recall

Air Bags: Frontal: Driver Side: Inflator Module

NHTSA 24V939000 · Reported 2024-12-18 · Manufacturer campaign RP1044

The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2024 Polestar 2 electric vehicles.

Remedy and status excerpt: Dealers will replace the driver's side inner FSAB, free of charge. Polestar's number for this recall is RP1044.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V939000 — official recall, affected vehicles, and remedy

Safety recall

Equipment: Electrical: Infotainment: Software / Back Over Prevention: Sensing System: Camera

NHTSA 24V477000 · Reported 2024-06-26 · Manufacturer campaign RP1016

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles.

Remedy and status excerpt: Polestar has released an over-the-air IHU software update, free of charge. Polestar's number for this recall is RP1016.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 24V477000 — official recall, affected vehicles, and remedy

Safety recall

Service Brakes / Service Brakes, Hydraulic: Power Assist: Electric: Control Module: Software

NHTSA 25V409000 · Reported 2025-07-02 · Manufacturer campaign RP1061

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles.

Remedy and status excerpt: Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Polestar's number for this recall is RP1061.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V409000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V615000 · Reported 2025-09-15 · Manufacturer campaign RP1069

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V615000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V280000 · Reported 2025-04-25 · Manufacturer campaign RP1056

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V280000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 17 distinct reports

Visibility, cameras, and driver assistance

Received: 2023-12-05 through 2026-06-16

The text includes references to software or module updates (8), shifting or acceleration (3), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Suspension, wheels, and tires

Received: 2026-03-31 through 2026-07-10

The text includes references to inspection or repair procedures (2), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 4 distinct reports

Electrical systems and software

Received: 2024-02-02 through 2026-08-26

The text includes references to charging or battery concerns (2), warnings or diagnostic codes (1), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset · NHTSA complaint source dataset

Consumer allegations · 3 distinct reports

Equipment and other reported systems

Received: 2025-05-07 through 2026-08-26

The text includes references to warnings or diagnostic codes (1), leaks or water entry (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Brakes and stability control

Received: 2025-01-11

The text includes references to software or module updates (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Transmission and driveline

Received: 2025-07-01

The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Consumer allegations · 1 distinct reports

Body and closures

Received: 2026-08-26

The text includes references to warnings or diagnostic codes (1), leaks or water entry (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 37 distinct communications

Equipment and other reported systems

Communication dates: 2023-04-25 through 2026-07-24

The text includes references to software or module updates (6), warnings or diagnostic codes (4), charging or battery concerns (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 27 distinct communications

Electrical systems and software

Communication dates: 2023-06-22 through 2026-05-23

The text includes references to software or module updates (13), charging or battery concerns (6), warnings or diagnostic codes (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 7 distinct communications

Transmission and driveline

Communication dates: 2024-11-21 through 2026-05-02

The text includes references to noise or vibration (4), warnings or diagnostic codes (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Lighting and signals

Communication dates: 2025-02-27 through 2026-05-06

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 3 distinct communications

Suspension, wheels, and tires

Communication dates: 2023-10-20 through 2024-10-31

The text includes references to noise or vibration (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2024-01-30 through 2024-08-13

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2025-02-06

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Fuel and propulsion

Communication dates: 2025-10-31

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Loss of rear-view camera image

RQ25004 · Opened 2025-07-09 · Closed 2026-08-28

The 2024 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which …”

Agency disposition and source

ODI is closing this RQ following manufacturer action in the form of Recall 25V-615. The Agency will continue to monitor the remedy and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ25004 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

5 HB · AWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2024 Polestar 2, 5 HB · AWD

NHTSA safety-data entry

5 HB · RWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2024 Polestar 2, 5 HB · RWD

Model year 2025

2025 Polestar 2

The 2025 2 index includes 2 distinct safety campaigns, covering visibility, cameras, and driver assistance. Owner-report entries are most numerous in visibility, cameras, and driver assistance (1). 51 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

2 recall campaigns · 1 distinct complaint IDs · 51 communication IDs

Safety recalls

Safety recall

Back Over Prevention: Software

NHTSA 25V615000 · Reported 2025-09-15 · Manufacturer campaign RP1069

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse.”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V615000 — official recall, affected vehicles, and remedy

Safety recall

Back Over Prevention: Software

NHTSA 25V280000 · Reported 2025-04-25 · Manufacturer campaign RP1056

The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Polestar Automotive USA, Inc..

Reported condition: “The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."”

Scope, remedy, and official notice

Applicability in the source: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles.

Remedy and status excerpt: Dealers will update the vehicle software, free of charge. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.

NHTSA 25V280000 — official recall, affected vehicles, and remedy

Owner-reported concerns

Consumer allegations · 1 distinct reports

Visibility, cameras, and driver assistance

Received: 2025-09-04

These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA complaint source dataset

Manufacturer communications and service bulletins

Service information · 27 distinct communications

Equipment and other reported systems

Communication dates: 2024-06-13 through 2026-07-24

The text includes references to warnings or diagnostic codes (4), software or module updates (4), charging or battery concerns (3). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 8 distinct communications

Electrical systems and software

Communication dates: 2024-07-02 through 2026-05-23

The text includes references to software or module updates (5), warnings or diagnostic codes (2), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 7 distinct communications

Transmission and driveline

Communication dates: 2024-11-21 through 2026-05-02

The text includes references to noise or vibration (4), warnings or diagnostic codes (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset

Service information · 5 distinct communications

Lighting and signals

Communication dates: 2025-02-27 through 2026-05-06

The text includes references to software or module updates (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Visibility, cameras, and driver assistance

Communication dates: 2024-08-13

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Suspension, wheels, and tires

Communication dates: 2024-10-31

The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Body and closures

Communication dates: 2025-02-06

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Fuel and propulsion

Communication dates: 2025-10-31

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

NHTSA investigation activity

Agency record · Closed

Loss of rear-view camera image

RQ25004 · Opened 2025-07-09 · Closed 2026-08-28

The 2025 2 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.

Agency summary excerpt: “On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which …”

Agency disposition and source

ODI is closing this RQ following manufacturer action in the form of Recall 25V-615. The Agency will continue to monitor the remedy and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

NHTSA RQ25004 — investigation history and official disposition

Configuration-specific safety information

NHTSA safety-data entry

5 HB · AWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2025 Polestar 2, 5 HB · AWD

NHTSA safety-data entry

5 HB · RWD

Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 5 of 5 stars

These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.

NHTSA safety-rating dataset — 2025 Polestar 2, 5 HB · RWD

Model year 2026

2026 Polestar 2

No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. 13 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.

0 recall campaigns · 0 distinct complaint IDs · 13 communication IDs

Manufacturer communications and service bulletins

Service information · 8 distinct communications

Equipment and other reported systems

Communication dates: 2025-06-06 through 2026-06-26

The text includes references to charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 2 distinct communications

Transmission and driveline

Communication dates: 2025-06-06 through 2026-02-07

The text includes references to warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Electrical systems and software

Communication dates: 2025-06-25

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Fuel and propulsion

Communication dates: 2025-10-31

The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Service information · 1 distinct communications

Lighting and signals

Communication dates: 2026-05-06

This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.

Source examples and record coverage

Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.

NHTSA manufacturer-communication source dataset

Repair chronology

Turn every 2 visit into a usable timeline.

Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.

If the same symptom is described differently across repair orders, add a private comparison note without altering the original records. Consistent chronology helps identify whether the condition truly recurred.

1Date and mileage
2Complaint in the driver’s words
3Diagnosis and testing performed
4Parts, software, or correction
5Days unavailable and post-repair result

California legal framework

The statute applies to the evidence—not the badge.

California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.

01

Applicable warranty

Identify the written coverage in effect when the concern was presented.

02

Repair opportunity

Show when and how the manufacturer or authorized facility received the vehicle.

03

Substantial impairment

Document the effect on use, value, or safety rather than relying on labels.

04

Remedy analysis

Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.

Warranty and escalation record

Separate the Polestar 2 warranty from other contracts.

A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”

Save every Polestar dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.

Continue the research path

Move from the model to the controlling issue.

Manufacturer independence notice: Polestar and 2 names and trademarks belong to their respective owner and are used only for identification and informational purposes. Echelon Law, APC is not affiliated with or endorsed by Polestar. Inclusion does not assert that the model has a defect.

More Polestar guides

Browse other models.

Clear answers

Polestar 2 lemon law questions

Can a Polestar 2 qualify under California lemon law?

It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.

How many 2 repair attempts are required?

There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.

Does a recall or service campaign prove that my 2 is a lemon?

No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.

What Polestar 2 records should I save?

Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.

Can a used or leased 2 qualify?

Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.

What remedies may be available for a qualifying Polestar 2?

Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.

Free case review

Does your Polestar 2 keep going back for repair?

Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.