Water intrusion, seals, noise, or vibration
Photograph the location and resulting damage, note weather conditions, and preserve any leak testing or body-repair findings.
Mazda model guide
If your Mazda CX-90 keeps returning for warranty repair, remains out of service, or has an unresolved condition, build the complete record before deciding what California remedies may apply.
Free case review
Share a few details. The firm will contact you to discuss possible next steps.
Independent model research guide
The goal of this model page is practical: confirm vehicle identity, preserve the repair chronology, connect recurring symptoms, and identify the records needed for a fact-specific California lemon law review.
Warranty limits may differ by component and may be affected by the in-service date and mileage. Start with the booklet and written coverage supplied for this vehicle.
Model-aware documentation
These are investigation prompts, not statements that the model has each problem. Select only the categories that match the actual vehicle and repair orders.
Photograph the location and resulting damage, note weather conditions, and preserve any leak testing or body-repair findings.
Record the operating conditions, warning messages, speed, temperature, and whether the concern returned after repair.
Note hesitation, harsh engagement, slipping, vibration, or loss of response and the exact conditions in which it occurs.
Save photographs of warning lights, no-start events, battery replacements, diagnostic codes, and modules tested or replaced.
Identify update or calibration numbers, failed features, reset attempts, and whether the same symptom returned after programming.
Document unavailable features, false alerts, braking or steering interventions, sensor conditions, and dealer test results.
Vehicle safety and service records
Find your model year, distinguish a safety recall from a service bulletin or owner report, and compare the records with your vehicle’s VIN, equipment, and repair history.
Indexed source review: September 24, 2026 · Model-year window: 2021–2026
Model year 2024
The 2024 CX-90 index includes 11 distinct safety campaigns, covering visibility, cameras, and driver assistance, suspension, wheels, and tires, steering, transmission and driveline, body and closures, electrical systems and software, fuel and propulsion, engine and cooling. Owner-report entries are most numerous in steering (173) and visibility, cameras, and driver assistance (60). 508 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recall
The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of …”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Remedy and status excerpt: Dealers will update the AVAS ISB amplifier software, free of charge. Mazda's number for this recall is 6123H.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 23V553000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk, injury risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number …”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles.
Remedy and status excerpt: Dealers will update the view monitor control module software, free of charge. Mazda's number for this recall is 6223J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 23V718000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, …”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Remedy and status excerpt: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Mazda's number for this recall is 5923F.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 23V429000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles.
Remedy and status excerpt: Dealers will update the powertrain control module and engine control module software, free of charge. Mazda's number for this recall is 6323J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 23V719000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU).
Remedy and status excerpt: Dealers will reprogram the Dash ESU with improved software, free of charge. Mazda's number for this recall is 7124J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V814000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Remedy and status excerpt: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Mazda's number for this recall is 7024J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V816000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles.
Remedy and status excerpt: Dealers will install improved inverter software, free of charge. Mazda's number for this recall is 7024J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V817000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Remedy and status excerpt: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Mazda's number for this recall is 6724E.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V349000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles.
Remedy and status excerpt: Dealers will reprogram the PCM and ECM software, free of charge. Mazda's number for this recall is 7024J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V815000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.”
Applicability in the source: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles.
Remedy and status excerpt: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Mazda's number for this recall is 6524A.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V022000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “The fuel gauge in the instrument cluster may display an inaccurate fuel reading.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV).
Remedy and status excerpt: Dealers will update the body control module (BCM) software, free of charge. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 25V568000 — official recall, affected vehicles, and remedy
Consumer allegations · 173 distinct reports
The text includes references to warnings or diagnostic codes (25), inspection or repair procedures (24), noise or vibration (12). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 60 distinct reports
The text includes references to noise or vibration (9), warnings or diagnostic codes (8), inspection or repair procedures (6). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 52 distinct reports
The text includes references to warnings or diagnostic codes (12), shifting or acceleration (10), inspection or repair procedures (9). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 51 distinct reports
The text includes references to warnings or diagnostic codes (15), charging or battery concerns (15), shifting or acceleration (13). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 37 distinct reports
The text includes references to charging or battery concerns (19), warnings or diagnostic codes (17), inspection or repair procedures (11). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 31 distinct reports
The text includes references to warnings or diagnostic codes (16), charging or battery concerns (9), shifting or acceleration (9). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 17 distinct reports
The text includes references to warnings or diagnostic codes (5), noise or vibration (5), inspection or repair procedures (3). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 16 distinct reports
The text includes references to warnings or diagnostic codes (7), inspection or repair procedures (6), starting or stalling (4). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 16 distinct reports
The text includes references to warnings or diagnostic codes (6), noise or vibration (6), charging or battery concerns (5). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 10 distinct reports
The text includes references to warnings or diagnostic codes (3), inspection or repair procedures (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 7 distinct reports
The text includes references to warnings or diagnostic codes (2), noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 4 distinct reports
The text includes references to charging or battery concerns (3), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the lamp or signal involved, conditions of use, warning indicators, and repair results.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Service information · 108 distinct communications
The text includes references to warnings or diagnostic codes (27), software or module updates (25), inspection or repair procedures (22). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 102 distinct communications
The text includes references to charging or battery concerns (38), warnings or diagnostic codes (29), inspection or repair procedures (20). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 61 distinct communications
The text includes references to noise or vibration (21), software or module updates (8), inspection or repair procedures (8). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 59 distinct communications
The text includes references to warnings or diagnostic codes (19), software or module updates (17), charging or battery concerns (13). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 45 distinct communications
The text includes references to inspection or repair procedures (26), noise or vibration (9), software or module updates (4). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 35 distinct communications
The text includes references to software or module updates (12), shifting or acceleration (10), noise or vibration (5). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 30 distinct communications
The text includes references to noise or vibration (22), inspection or repair procedures (5), leaks or water entry (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 20 distinct communications
The text includes references to warnings or diagnostic codes (3), noise or vibration (3), software or module updates (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 19 distinct communications
The text includes references to warnings or diagnostic codes (6), software or module updates (6), noise or vibration (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 11 distinct communications
The text includes references to warnings or diagnostic codes (4), noise or vibration (4), software or module updates (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 10 distinct communications
The text includes references to starting or stalling (1), warnings or diagnostic codes (1), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 8 distinct communications
The text includes references to noise or vibration (2), warnings or diagnostic codes (1), software or module updates (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Agency record · No closure date in index
The 2024 CX-90 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.
Agency summary excerpt: “The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 …”
Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports.
NHTSA RQ26002 — investigation history and official disposition
Model year 2025
The 2025 CX-90 index includes 2 distinct safety campaigns, covering body and closures, electrical systems and software, fuel and propulsion. Owner-report entries are most numerous in visibility, cameras, and driver assistance (9) and equipment and other reported systems (8). 259 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU).
Remedy and status excerpt: Dealers will reprogram the Dash ESU with improved software, free of charge. Mazda's number for this recall is 7124J.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 24V814000 — official recall, affected vehicles, and remedy
Safety recall
The campaign addresses crash risk involving the listed component. Its applicability is limited to the affected vehicles and equipment described by Mazda North American Operations.
Reported condition: “The fuel gauge in the instrument cluster may display an inaccurate fuel reading.”
Applicability in the source: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV).
Remedy and status excerpt: Dealers will update the body control module (BCM) software, free of charge. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
A model-year match does not establish that this VIN is affected or still unrepaired. Keep the campaign number, dealer repair order, and completion date together.
NHTSA 25V568000 — official recall, affected vehicles, and remedy
Consumer allegations · 9 distinct reports
The text includes references to warnings or diagnostic codes (3), charging or battery concerns (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 8 distinct reports
The text includes references to leaks or water entry (2), charging or battery concerns (2), starting or stalling (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA complaint source dataset · NHTSA complaint source dataset
Consumer allegations · 8 distinct reports
The text includes references to noise or vibration (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve pedal response, warning lights, road conditions, and the technician’s findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 6 distinct reports
The text includes references to charging or battery concerns (3), shifting or acceleration (3), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 4 distinct reports
The text includes references to leaks or water entry (2), charging or battery concerns (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 3 distinct reports
The text includes references to charging or battery concerns (3), warnings or diagnostic codes (1), shifting or acceleration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve speed, road conditions, tire condition, alignment measurements, and replaced parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to warnings or diagnostic codes (2), shifting or acceleration (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve gear selection, speed, load, vibration, and the repair procedure performed.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the affected panel or closure, water entry, noise, photographs, and repair attempts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 70 distinct communications
The text includes references to inspection or repair procedures (18), warnings or diagnostic codes (11), software or module updates (8). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 49 distinct communications
The text includes references to charging or battery concerns (21), inspection or repair procedures (12), warnings or diagnostic codes (11). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 36 distinct communications
The text includes references to inspection or repair procedures (26), noise or vibration (7), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 28 distinct communications
The text includes references to warnings or diagnostic codes (11), leaks or water entry (8), software or module updates (5). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 27 distinct communications
The text includes references to noise or vibration (7), software or module updates (2), charging or battery concerns (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 16 distinct communications
The text includes references to charging or battery concerns (3), warnings or diagnostic codes (2), shifting or acceleration (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 10 distinct communications
The text includes references to inspection or repair procedures (3), noise or vibration (2), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 7 distinct communications
The text includes references to warnings or diagnostic codes (4), noise or vibration (2), software or module updates (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 5 distinct communications
The text includes references to inspection or repair procedures (4), noise or vibration (2), software or module updates (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 5 distinct communications
The text includes references to starting or stalling (1), warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 3 distinct communications
The text includes references to noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Service information · 3 distinct communications
The text includes references to warnings or diagnostic codes (1), noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check weather, visibility, displayed warnings, software versions, and sensor calibration against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA manufacturer-communication source dataset · NHTSA manufacturer-communication source dataset
Agency record · No closure date in index
The 2025 CX-90 is listed in this investigation record. An investigation concerns an agency inquiry; its opening is not a final defect determination, and closure alone is not a finding that every vehicle is safe or repaired.
Agency summary excerpt: “The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 …”
Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports.
NHTSA RQ26002 — investigation history and official disposition
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Model year 2026
No safety-recall campaign was supplied for this model year in the indexed search. That is not a current VIN clearance. Owner-report entries are most numerous in electrical systems and software (4) and equipment and other reported systems (2). 110 manufacturer communications are organized separately below so workshop instructions are not mistaken for confirmed owner failures. Start with any applicable safety instructions, then match the service documents and reported conditions to the actual repair orders.
Consumer allegations · 4 distinct reports
The text includes references to warnings or diagnostic codes (4), inspection or repair procedures (2), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve warning messages, battery tests, software versions, module replacements, and recurrence.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the seating position, restraint equipment, warning messages, and installed parts.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve the exact customer concern, affected equipment, configuration, and final repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to warnings or diagnostic codes (2), shifting or acceleration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve steering effort, vehicle speed, direction of travel, and diagnostic findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 2 distinct reports
The text includes references to warnings or diagnostic codes (1), noise or vibration (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve fuel or charging conditions, power loss, warning messages, and confirmed diagnosis.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve weather, visibility, displayed warnings, software versions, and sensor calibration.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Consumer allegations · 1 distinct reports
The text includes references to warnings or diagnostic codes (1), noise or vibration (1), charging or battery concerns (1). These are text themes, not verified causes or separate failure counts.
These submissions are grouped by their NHTSA component tags. They are allegations, not agency findings, and a report can carry more than one tag. For a case-specific comparison, preserve engine warnings, temperature, operating conditions, fluid levels, and repair findings.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 32 distinct communications
The text includes references to inspection or repair procedures (26), noise or vibration (4), warnings or diagnostic codes (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check pedal response, warning lights, road conditions, and the technician’s findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 28 distinct communications
The text includes references to inspection or repair procedures (13), charging or battery concerns (12), warnings or diagnostic codes (6). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check warning messages, battery tests, software versions, module replacements, and recurrence against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 20 distinct communications
The text includes references to inspection or repair procedures (7), warnings or diagnostic codes (3), noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the exact customer concern, affected equipment, configuration, and final repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 9 distinct communications
The text includes references to noise or vibration (3), charging or battery concerns (3), shifting or acceleration (3). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check engine warnings, temperature, operating conditions, fluid levels, and repair findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 5 distinct communications
The text includes references to noise or vibration (1), charging or battery concerns (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the affected panel or closure, water entry, noise, photographs, and repair attempts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 5 distinct communications
The text includes references to inspection or repair procedures (2), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check gear selection, speed, load, vibration, and the repair procedure performed against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 4 distinct communications
The text includes references to noise or vibration (2), inspection or repair procedures (2). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the seating position, restraint equipment, warning messages, and installed parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 3 distinct communications
The text includes references to inspection or repair procedures (3), noise or vibration (2), leaks or water entry (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check speed, road conditions, tire condition, alignment measurements, and replaced parts against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 2 distinct communications
The text includes references to warnings or diagnostic codes (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check fuel or charging conditions, power loss, warning messages, and confirmed diagnosis against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
The text includes references to noise or vibration (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check the lamp or signal involved, conditions of use, warning indicators, and repair results against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
Service information · 1 distinct communications
The text includes references to noise or vibration (1), inspection or repair procedures (1). These are text themes, not verified causes or separate failure counts.
This group collects manufacturer instructions under the listed system. A bulletin may concern diagnosis, routine service, parts, software, or administration; its existence does not establish that every vehicle has a defect. Check steering effort, vehicle speed, direction of travel, and diagnostic findings against the document’s VIN, trim, and equipment limits.
Examples are selected from the beginning, middle, and end of this group’s date-ordered records; they are not a frequency or severity ranking.
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 4 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
NHTSA safety-data entry
Overall: 5 of 5 stars · Frontal: 5 of 5 stars · Side: 5 of 5 stars · Rollover: 4 of 5 stars
These results belong to the stated model year and configuration. Do not transfer them to a different body style, drivetrain, or trim. A rating does not resolve whether a particular vehicle has an open recall or recurring repair condition.
Repair chronology
Place the final repair orders in date and mileage order. Compare the customer complaint, technician findings, correction, and post-repair result instead of relying only on a dealer summary or online discussion.
Do not combine multiple visits into one estimate. Open and close dates, mileage, parts delays, diagnostic time, and the date the vehicle was actually available can answer different questions.
California legal framework
California Civil Code section 1793.2 addresses warranty repair obligations and, in specified circumstances, replacement or restitution after a reasonable number of repair attempts. Section 1793.22 defines the Tanner presumption and “nonconformity.” Those provisions require a fact-specific analysis.
Identify the written coverage in effect when the concern was presented.
Show when and how the manufacturer or authorized facility received the vehicle.
Document the effect on use, value, or safety rather than relying on labels.
Compare restitution, replacement, negotiated resolutions, offsets, and supporting damages.
Warranty and escalation record
A manufacturer warranty, certified coverage, dealer promise, and separately purchased service contract may have different obligors and terms. Preserve each document instead of calling all coverage an “extended warranty.”
Save every Mazda dealer message, repair authorization, parts-delay explanation, manufacturer case number, and written response. A phone call may matter, but a dated email, text, or letter usually makes the sequence easier to prove.
Primary and practical sources
More Mazda guides
Clear answers
It may, but the model name alone does not decide eligibility. A review should match the exact vehicle to an applicable written warranty and examine the repair opportunities, recurring nonconformity, mileage, downtime, and effect on use, value, or safety.
There is no universal count that decides every case. California’s Tanner presumption describes specific circumstances, but claims can require a broader analysis of whether the manufacturer had a reasonable opportunity to repair the warranty problem.
No. Recall, campaign, complaint, or bulletin information may provide context, but it does not prove the condition exists in this vehicle or establish a lemon law claim. Use VIN-specific information and the actual repair record.
Keep the purchase or lease agreement, warranty booklet, every final repair order, current registration and payoff information, photographs or videos, towing and rental records, and dealer or manufacturer messages and case numbers.
Possibly. The answer depends on the transaction, vehicle history, warranty that applied, timing of the repair visits, and other facts. A used or leased vehicle should be evaluated from its own documents.
Depending on the facts and current law, possible outcomes can include restitution or repurchase, replacement, a negotiated cash resolution, warranty relief, incidental damages, or other remedies. No particular outcome is guaranteed.
Free case review
Send the warranty and repair history to Echelon Law for a free, confidential California lemon law review.